UBS Accounting Software
Yee Sing (Lois) Ngu
Sydney,NSW
Summary
Reliable accounting administrative assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Administration Assistant/Stock Controller/Picker Packer
Williams Fashion Logistics
Padstow, NSW
07.2014 - Current
- Produced highly accurate internal and external letters and memoranda.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Recorded expenses and maintained accounting records.
- Worked with supervisors and management to maintain status reports and update information for client projects.
- Managed Access databases converting complex data into easy-to-interpret data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Credit Control Officer
Public Bank Berhad
Kuching, Sarawak
05.2013 - 05.2014
- Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
- Researched accounts and completed due diligence to resolve collection problems.
- Recommended approval or disapproval of commercial, real estate or credit loans.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Set up and updated customer accounts and CRM with interactions, payments and personal information.
- Accessed credit records to evaluate customer credit histories.
- Visited premises of customers to directly collect payments.
- Processed payments and applied to customer balances.
- Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.
- Checked appraisals, title information and insurance documents for each property.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Accountant Assistant
Eyework Group Optical Sdn Bhd
Kuching, Sarawak
06.2009 - 05.2013
- Provided clerical support to all accounting professionals in department.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Used UBS spreadsheets to track accounting information and produce charts.
- Helped prepare month-end, quarterly and year-end closings.
- Produced and distributed invoices and financial documents.
- Evaluated employee expense reports and verified accuracy.
- Communicated with suppliers to reconcile invoice payments.
- Processed payroll for approximately 15 total employees.
Education
BBA - Finance
University of Malaysia Sarawak
Malaysia 08.2009 - 10.2012
Skills
Systems administration
Fast shipment packer
General management and administration
Human resources administration
Administration management
Software
MS Office
Spreadsheets
Google Drive
Social Media
Interests
Playing badminton
Travel
Cooking or baking
Exercising
Playing badminton
Will play badminton once or twice in a month with friends
Timeline
Administration Assistant/Stock Controller/Picker Packer
Williams Fashion Logistics
07.2014 - Current
Credit Control Officer
Public Bank Berhad
05.2013 - 05.2014
BBA - Finance
University of Malaysia Sarawak
08.2009 - 10.2012
Accountant Assistant
Eyework Group Optical Sdn Bhd
06.2009 - 05.2013