VIVIAN PHAN
Summary
Recent graduate with foundational knowledge in Early Childhood Education and hands-on experience gained through internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
Work History
Intern
Goodstart Early Learning Centre
06.2024 - 09.2024
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Boosted children''s social skills development through group projects and collaborative games.
- Implemented age-appropriate curriculum to meet needs of young learners.
- Monitored classroom to verify safe and secure environment.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among children.
Store Manager
SUSHI SUSHI
05.2021 - 07.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Cashier
JUCI
05.2018 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate III - Early Childhood Education
Melbourne Polytechnic
Epping, VIC09.2024
Skills
- Ability to create a nurturing an inclusive environment
- Proficient in observing and assessing children's needs
- Understanding of Early Year Learning Framework (EYLF) and National Quality Standards
- Working with children check
- First aid, CPR, Anaphylaxis and Asthma Management Certificate
Timeline
Intern
Goodstart Early Learning Centre
06.2024 - 09.2024
Store Manager
SUSHI SUSHI
05.2021 - 07.2022
Cashier
JUCI
05.2018 - 04.2021
Certificate III - Early Childhood Education
Melbourne Polytechnic
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