Mohammed Mohsin Ansari
Melbourne
Summary
Experienced and results-driven professional with a diverse background in Logistics, administration, and customer service. Proven track record in managing transportation operations and delivering exceptional customer service.
A results-driven administrative professional with extensive experience in managing complex office environments and enhancing operational efficiency. Known for strong team collaboration and reliability, adapting seamlessly to changing needs. Proficient in resource management and strategic planning.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Administrator
Revolution Care
09.2023 - 10.2024
- Company Overview: NDIS Provider
- Maintain accurate and up-to-date records related to NDIS participants, staff, and organizational activity
- Ensure compliance with NDIS documentation and reporting requirements for NDIS auditing
- Maintain and arrange rostering requests and schedules between our clients and care staff with accuracy
- Identify and resolve scheduling problems and rostering issues in a proactive manner to guarantee client satisfaction
- Oversee the collection, analysis, and reporting of data related to administrative processes
- Controlling intricate client problems, effectively handling escalations, and guaranteeing a high degree of client satisfaction
- Maintaining a favorable customer experience was greatly aided by my ability to remain composed under pressure and communicate clearly with both internal staff and customers
- NDIS Provider
Transportation Specialist
Amazon
08.2020 - 07.2023
- This role included connecting with 3PL companies and Fulfillment Centre located in North America and making sure smooth operation
- Monitor fleet activities to ensure adherence to planned schedules and operational efficiency
- Adjust plans and schedules as necessary to accommodate changing conditions and demands
- Controlling shrinkage at fulfillment centers across North America
- Coordinating with various team to forecast the loads and requirement of fleet in future
- Deciding the premium over the cost to be provided for each truck provided by transport companies
Education
Master - Information and communication Technology
La Trobe University
06-2019
Bachelors - Electrical and Electronics Engineering
Muffakham Jah College Of Engineering And Technology
07-2016
Skills
- Project management
- Microsoft excel
- Quality Management
- Office management
- Process improvements
Certification
- Six Sigma Certification
Timeline
Senior Administrator
Revolution Care
09.2023 - 10.2024
Transportation Specialist
Amazon
08.2020 - 07.2023
Master - Information and communication Technology
La Trobe University
Bachelors - Electrical and Electronics Engineering
Muffakham Jah College Of Engineering And Technology
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