Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Jake Krilcic

Bannockburn,VIC

Summary

With a foundation built at Saint Ignatius College, my career took root at Totally Turfed, where I’ve honed skills in landscape construction and social media management. My core competencies include time management, effective communication, and a comprehensive understanding of landscaping, all underpinned by a passion for creating and maintaining beautiful outdoor spaces.

At Totally Turfed, our team has enhanced numerous outdoor areas, reflecting our dedication to aesthetic and functional excellence. Managing our social media presence, I've amplified our brand, engaging with our community and showcasing our projects. Embracing collaboration, I strive to contribute diverse perspectives and innovative solutions that resonate with our organization's values and customer expectations.

I am someone with a deep passion for growth and learning and possess a diverse set of skills and a wealth of knowledge within my current industry. However, I recently have found myself yearning to explore new horizons and challenge myself in different ways. The idea of stepping outside my comfort zone excites me, as I see it as an opportunity to expand my expertise and acquire new skills. I am are eager to embark on this journey of self-discovery and embrace the unknown with enthusiasm and a thirst for knowledge. My determination to push myself beyond my current boundaries is admirable, and it speaks volumes about my ambitious and adventurous spirit.

Overview

9
9
years of professional experience

Work History

Landscaper

SB LANDSCAPING / TOTALLY TURFED
03.2019 - Current
  • Helped maintain company reputation for excellence in landscape construction through dedication to customer satisfaction and high-quality workmanship.
  • Implemented quality control measures to ensure all aspects of landscape construction met or exceeded industry standards and client expectations.
  • Boosted company reputation with exceptional attention to detail in every aspect of landscape construction including hardscape installations, plant selection, and site preparation.
  • Consistently delivered high-quality results by maintaining a strong attention to detail and commitment to excellence in all aspects of landscape construction.
  • Demonstrated strong problem-solving capabilities by identifying and addressing potential issues during the design and construction phases of various projects.
  • Enhanced property values for clients with well-executed landscape installations that complemented architectural styles and appealed to potential buyers.


Social media manager

  • Increased customer engagement through social media.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.

Pizza Maker

Town & Country Pizza & Pasta
11.2016 - 05.2019
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.

Sales Associate

Muddy's Home Timber & Hardware
09.2015 - 11.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Certificate III Landscape Construction -

Murray Mallee Training
On Site
11.2022

High School Diploma -

Saint Ignatius College
Drysdale, VIC
11.2018

Skills

  • Strong Work Ethic
  • Using hand tools
  • Communication and Leadership
  • Flexible and Adaptable
  • Customer Service
  • Physically Fit
  • Responsible and Punctual
  • Jobsite Safety
  • Team Collaboration
  • Phone Skills
  • Social Media and Digital Marketing
  • Time Management
  • Problem solving

Accomplishments

Social Media

  • Led a social media reorganization that increased online customer engagement by 30%
  • Re-energized online marketing by doubling company's digital content output with new landing pages, regular postings, and social media interactions.

Team Leader

  • Supervised team of 2 onsite. (an apprentice & labourer)


Additional Information

  • Working with children's check
  • Competent in driving both auto & manual vehicles
  • Competent in driving small excavators & skid steer loaders


Timeline

Landscaper

SB LANDSCAPING / TOTALLY TURFED
03.2019 - Current

Pizza Maker

Town & Country Pizza & Pasta
11.2016 - 05.2019

Sales Associate

Muddy's Home Timber & Hardware
09.2015 - 11.2016

Certificate III Landscape Construction -

Murray Mallee Training

High School Diploma -

Saint Ignatius College
Jake Krilcic