Kate Richardson
Manilla,Australia
Summary
Caring Child and Family Practitioner offering case management expertise quickly building trust and rapport with clients from diverse backgrounds. Highly adept at case planning and management. Committed to delivering high quality service to vulnerable children and families.
Overview
6
6
years of professional experience
Work History
Child and Family Practitioner
The Benevolent Society
Tamworth, Nsw
07.2018 - Current
- Conducted home visits with families to assess safety, well-being and progress.
- Facilitated group sessions for clients in order to build relationships, support systems and communication skills.
- Assisted clients in locating resources such as housing, employment, educational opportunities and medical assistance.
- Support new starters to the Family Preservation Program through buddying system.
- Support current team members through information sharing, document proofing and providing secondary support as required.
- Participation in Group Supervision.
- Ongoing Professional Development through online and face to face learning both internal and external.
- Expanding Program knowledge through taking on higher duties as acting Team Leader.
- Maintained client records, including case notes and documentation of services provided.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Developed crisis management plans for high-risk cases.
- Reported any suspected abuse or neglect to the appropriate authorities in accordance with state regulations.
- Advised parents on parenting techniques that promote positive behavior modification through the implementation of EIP's.
- Educated families on available community resources such as daycare options and financial assistance programs.
- Coordinated meetings between parents and school personnel regarding student academic performance or behavioral issues.
- Actively participated in team meetings with supervisors, colleagues and other partners to discuss caseloads, best practices and strategies for success.
- Transported children when necessary for appointments.
- Provided guidance on budgeting, job searching and career planning.
- Provided referrals for additional services such as drug rehabilitation or anger management classes.
- Attended trainings related to social work practices or new program initiatives.
- Maintained positive working relationship with fellow staff and management.
- Conversed with people from different backgrounds daily, providing high level of respect and patience with each interaction.
Youth Homelessness Caseworker
Tamworth Family Support Services
Tamworth, NSW
01.2018 - 06.2024
- Assisted individuals with daily living skills such as hygiene, budgeting, grocery shopping .
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
- Evaluated clients and formulated individualized service plans outlining short-term and long-term goals.
- Encouraged completion of daily chores and personal hygiene practices.
- Maintained cleanliness of youth facilities and rooms.
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Utilized vehicles to transport youth to and from school, appointments and outings.
- Encouraged positive behaviors through role modeling, mentorship, and reward systems.
- Participated in meetings with other staff members to discuss client progress, treatment plans, and goals.
- Conducted assessments of clients' needs upon intake into program.
Caseworker
Department of Communities and Justice
Tamworth
05.2020 - 10.2021
- Conducted home visits to complete Safety and Risk Assessments in response to Helpline Reports and developing individualized case plans.
- Substantiating serious child abuse/ neglect concerns resulting in the removal of children.
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
- Participation in Group Supervision.
- Made appropriate referrals to other programs and agencies to provide clients with well-rounded support.
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Developed individualized service plans based on client's strengths and identified needs.
- Maintained updated progress notes and case record and documented children's progress in recreational activities, treatment plans and education.
- Provided crisis intervention when necessary by responding quickly to urgent requests from clients or referral sources.
- Attended professional trainings related to best practices in case management techniques.
- Attended Court for Dispute Resolution for families on behalf of DCJ.
- Composed and revised legal documents, letters and court documents.
Education
Bachelor of Social Science - Social Welfare
Charles Sturt University
Bathurst, NSW12-2017
Diploma - Alcohol And Other Drugs
TAFE NSW
Mt Druitt08-2014
Certificate IV - Alcohol And Other Drugs
TAFE NSW
Mt Druitt12-2013
Skills
- Referral Coordination
- Client Engagement
- Interpersonal and Written Communication
- Regulatory Compliance
- Team Collaboration
- Teamwork and Collaboration
- Needs Assessment
- Client Advocacy
- Records Management
Timeline
Caseworker
Department of Communities and Justice
05.2020 - 10.2021
Child and Family Practitioner
The Benevolent Society
07.2018 - Current
Youth Homelessness Caseworker
Tamworth Family Support Services
01.2018 - 06.2024
Bachelor of Social Science - Social Welfare
Charles Sturt University
Diploma - Alcohol And Other Drugs
TAFE NSW
Certificate IV - Alcohol And Other Drugs
TAFE NSW
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