Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anand Jeyaraj

Summary

As an experienced Creative Digital Producer and Journey Optimisation Specialist, I have over nine years of experience managing websites, digital campaigns, and developing digital assets. My proficiency in various programs and applications, such as content management systems, analytics tools, Adobe Target, HTML, and CSS, enables me to deliver optimal results. I excel in conducting comprehensive site audits for content migration and major legislative updates in highly regulated industries. My project management techniques, stakeholder management, communication, and organisational skills empower me to manage complex digital projects with ease.

Overview

11
11
years of professional experience

Work History

Digital Content Manager

WooliesX
01.2023 - Current
  • Partner with Digital Content Designers to manage the Cartology digital experience
  • Build and execute required content within ad and content serving
  • Collaborate with internal partners to build and manage the roadmap for website improvements
  • Support the development and execution of content strategy
  • Lead team activation across mWeb, desktop, and app to support broader team strategic objectives
  • Manage and optimise site content and metadata using AEM
  • Monitor results and performance metrics using web analytics to inform content optimisation
  • Conduct weekly reviews of promotional activity to ensure alignment with product content requirements
  • Collaborate with Product Data squad and Tech stakeholders on process and platform enhancements
  • Support Product Data squad with general inquiries and necessary changes
  • Contribute to the continuous improvement of Woolworths digital product content guidelines and processes.

Journey Optimisation Specialist

Everyday Insurance
02.2022 - 01.2023
  • Support the development and execution of a content-led digital experience strategy
  • Design and implement A/B tests to improve macro and micro conversion goals
  • Map and analyse customer journeys across multiple digital products and channels
  • Deliver data-driven insights to stakeholders using quantitative and qualitative data.

Digital Content Manager

WooliesX
07.2021 - 02.2022

Content Manager

WooliesX
02.2021 - 07.2021
  • Validate new or updated product data and images submitted via third-party providers, suppliers, and internal systems
  • Conduct product information audits to ensure high standards of product data integrity
  • Publish and enrich new products to digital channels
  • Conduct weekly reviews of promotional activity to ensure content alignment
  • Collaborate with Product Data squad and Tech stakeholders on enhancements
  • Support Product Data squad with inquiries and necessary changes
  • Work with Insight Manager to understand digital trends
  • Contribute to the continuous improvement of digital product content guidelines and processes.

Digital Executive

CBHS Health
01.2019 - 01.2021
  • Develop and manage digital marketing campaigns from inception through delivery and post-campaign review
  • Manage CBHS Group Digital assets and ensure they are up to date
  • Develop digital assets (landing pages, email templates) to support targeted campaigns
  • Contribute to UX optimisation of CBHS Group digital assets
  • Monitor and manage marketing agency spend against budget
  • Ensure website updates comply with legal and compliance processes.

Digital Specialist

Medline Australia
11.2017 - 12.2018
  • Manage day-to-day website operations and content management system
  • Liaise between Product Managers and Master Data Team
  • Ensure digital data is accurate and available for all sites and social media
  • Upload data and digital assets into PIM and Content Manager
  • Ensure digital assets meet business channel requirements
  • Validate web-related information and coordinate data population
  • Monitor product information and digital assets for accuracy
  • Implement and publish social media content as per departmental plan
  • Keep Magento site up to date with relevant data.

Online Content Coordinator

Sir Moses Montefiore Jewish Home
04.2015 - 09.2017

Manage and optimise web content across the organisation

  • Edit and publish content on Elcom CMS and Adobe Business Catalyst
  • Manage Digital Assets Management System (FLIGHT) and Confluence (Intranet)
  • Perform CMS and Google Analytics reporting
  • Convert PDF magazines and brochures to responsive HTML pages
  • Perform graphic design tasks
  • Create user guides and style guides.

Web Assistant

Web Bird Digital
06.2013 - 12.2014

Design brochures, banners, logos, and websites

  • Collaborate with clients to determine web requirements
  • Troubleshoot and handle client requests, including updating code, content, and functionality
  • Perform user acceptance testing before website launch
  • Launch websites and set up Google Analytics and Webmaster tools.

Education

Diploma - Web Programming

Vision College
2011

Diploma - Graphic and Web Designing

Arena Multimedia
2005

Skills

  • Content Strategy Development
  • Web Analytics
  • Conversion Rate Optimization
  • Content Management

Timeline

Digital Content Manager

WooliesX
01.2023 - Current

Journey Optimisation Specialist

Everyday Insurance
02.2022 - 01.2023

Digital Content Manager

WooliesX
07.2021 - 02.2022

Content Manager

WooliesX
02.2021 - 07.2021

Digital Executive

CBHS Health
01.2019 - 01.2021

Digital Specialist

Medline Australia
11.2017 - 12.2018

Online Content Coordinator

Sir Moses Montefiore Jewish Home
04.2015 - 09.2017

Web Assistant

Web Bird Digital
06.2013 - 12.2014

Diploma - Web Programming

Vision College

Diploma - Graphic and Web Designing

Arena Multimedia
Anand Jeyaraj