Kuldeep
Point Cook,VIC
Summary
Dedicated professional with over 2.5 years of experience in real-time data, data communication systems, and emerging technologies on our NBN contract . Proven ability to collaborate with teams and adapt to dynamic environments while prioritizing results. Skilled in monitoring system performance, troubleshooting technical issues, and implementing process improvements. Highly dependable, with focus on achieving optimal outcomes through effective communication and problem-solving.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Building Management System Operator
ISS Facility Services Australia
07.2023 - Current
- Supporting national telecommunications client by monitoring and operating critical building systems, ensuring zero network outages and operational continuity.
- ◦ Managing incidents and restored normal site conditions, maintaining high operational standards.
- ◦ Developing and maintaining strong relationships with client representatives, providing continuous monitoring of performance across all client sites during shifts.
- ◦ Conducting triage and escalating operating problems to facilities personnel and ISS National Call Center as necessary, adhering to agreed escalation processes.
- ◦ Preparing high-level summaries of building operation parameters including electrical energy usage and equipment room operating temperature trends.
- ◦ Managing building sub-contractors, overseeing maintenance and change activities during shifts.
Trainee Building Management System Operator
ISS Facility Services Australia
03.2022 - 07.2023
- Monitored and analyzed building systems to ensure operational efficiency.
- Supported compliance with HSEQ policies and statutory safety regulations.
- Assisted in incident management and restoration of site conditions.
- Contributed to monitoring and escalation processes during shifts.
- Prepared summaries of building operational parameters like energy usage and temperature trends.
- Collaborated with subcontractors for maintenance and updates on facilities.
- Generated reports detailing findings and recommendations.
- Provided actionable insights to enhance energy efficiency and reduce operational costs.
Menu Monitor/Food Service Assistant
ISS Facility Services Australia
06.2019 - 03.2022
- Coordinating and distributing patient menus, assisting patients in selecting meals that align with their dietary requirements.
- Translating dietary needs into accurate menu choices.
- Assisting with the preparation, production, and delivery of meals and formulas.
- Ensuring accurate and timely delivery of meals to patients.
- Adhering to food safety principles and the hospital’s Food Safety Program.
- Providing high-quality service to patients and their families.
- Working collaboratively with dietitians, nursing staff, and team members to meet patient needs.
- Utilizing computer systems for menu processing and other tasks
Education
Master of Technology - Enterprise Systems And Business Analytics
Federation University Australia
VIC03-2023
Bachelor's Degree in Computer Applications - Computer Applications Development
Kurukshetra University
India 05-2017
Skills
- Data analysis
- Operating system expertise
- System operations monitoring
- Agile methodology
- Python programming
- SQL
- Tableau
- Power BI
- Excel
- Honeywell EBI System (Building Management System)
- Alerton (Building Automation System)
- Strong work ethic
- Teamwork and collaboration
- Verbal and written communication
- Analytical thinking
Accomplishments
- Developed a Power BI dashboard to monitor all reactive maintenance activities across NBN sites.
- Designed an Excel-based analytical report to evaluate and optimize the economical operation of CRAC units.
Certification
- Advanced Certificate in Generative AI UpGrad(Online) Nov 2024
- Executive Post Graduate Programme in Machine Learning and Artificial Intelligence International Institute of Information Technology Bangalore(India) March 2023
Languages
Hindi
Professional Working
Interests
- Music
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Cooking
- Augmented Reality (AR) Development
- Photography
Timeline
Building Management System Operator
ISS Facility Services Australia
07.2023 - Current
Trainee Building Management System Operator
ISS Facility Services Australia
03.2022 - 07.2023
Menu Monitor/Food Service Assistant
ISS Facility Services Australia
06.2019 - 03.2022
Master of Technology - Enterprise Systems And Business Analytics
Federation University Australia
Bachelor's Degree in Computer Applications - Computer Applications Development
Kurukshetra University
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