Matthew Van Der Poel
.
Gold Coast,QLD
Summary
Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Withholds exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals and the growth in varying businesses. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
3
3
years of professional experience
11
11
years of post-secondary education
1
1
Certificate
Work History
Sales Member
Bakers Delight
Gold Coast, Queensland
02.2020 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Back Area Crew Member (Grills)
McDonald's
Gold Coast, Queensland
12.2018 - 01.2020
- Increased customer satisfaction by resolving issues.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained excellent attendance record, consistently arriving to work on time.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Primary Education
St John Bosco Catholic School
Engadine, NSW 02.2010 - 12.2010
Primary Education
Jubilee Primary School
Pacific Pine, Queensland 02.2011 - 12.2011
Primary Education
Coomera Anglican College
Upper Coomera 02.2012 - 12.2014
Primary Education
Coomera Rivers State School `
Coomera, Queensland 02.2015 - 12.2015
Junior Secondary Education
Assisi Catholic College
Upper Coomera, Queensland 02.2016 - 09.2018
Senior Secondary Education
Coomera Anglican College
Upper Coomera, Queensland 10.2018 - 12.2021
Skills
Client Service
Staff Training
Sales expertise
Customer Service
Multitasking ability
Accomplishments
- Received a bronze service award in 2019 in regards to completing 50 hours of community services.
- Multiple sport and leadership awards.
Certification
Certificate in First Aid and CPR
Timeline
Certificate in First Aid and CPR
12-2021
Sales Member
Bakers Delight
02.2020 - Current
Back Area Crew Member (Grills)
McDonald's
12.2018 - 01.2020
Senior Secondary Education
Coomera Anglican College
10.2018 - 12.2021
Junior Secondary Education
Assisi Catholic College
02.2016 - 09.2018
Primary Education
Coomera Rivers State School `
02.2015 - 12.2015
Primary Education
Coomera Anglican College
02.2012 - 12.2014
Primary Education
Jubilee Primary School
02.2011 - 12.2011
Primary Education
St John Bosco Catholic School
02.2010 - 12.2010