Spencer Frankel
Barista / Bartender
Moorooka,Queensland
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed with beer styles and tasting notes alongside extensive food service experience.
Overview
9
9
years of professional experience
Work History
Team Leader/Manager
Paddock Bakery
09.2017 - 10.2020
- Built strong relationships with customers through positive attitude and attentive response.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
The Coffee Club
Robina Town, Centre
02.2015 - 12.2019
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
F&B Supervisor
Rydges Gold Coast Airport
Bilinga, QLD
10.2020 - 02.2022
- Crafted special drink and cocktail menu items for seasonal offerings.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Improved customer service rankings by resolving issues quickly and accurately.
Education
Bachelor of Environmental Science - Environmental Science
Griffith University
Nathan 02.2022 - Current
Skills
Liquor, beer and wine knowledge
undefinedTimeline
Bachelor of Environmental Science - Environmental Science
Griffith University
02.2022 - Current
F&B Supervisor
Rydges Gold Coast Airport
10.2020 - 02.2022
Team Leader/Manager
Paddock Bakery
09.2017 - 10.2020
The Coffee Club
02.2015 - 12.2019
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