Vincent Rodet
Summary
Hardworking and passionate individual with extensive experience in retail settings coupled with strong organizational skills eager to secure the Senior Client Advisor role.
Customer centric team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and ready to help team exceed company goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Field Technician
Gold Road Resources
04.2021 - 05.2024
- Efficient team leader achieving great production records
- Utilized strong problem-solving skills to address unexpected challenges encountered during field assignments, allowing for timely completion of tasks without compromising quality standards.
Field Technician
Yandal Resources Pty Ltd
08.2020 - 02.2021
- Conduct geological logging and sampling and ensure timely samples delivery
- Communicated with supervisor to report progress, discuss issues and seek guidance.
Haier Group China Brand Ambassador
AWE Trade Show
03.2019 - 03.2020
- Promote brand image through product demonstrations and live events
- Products development and production across several company affiliates
Owner/Operator
Plume Bakery
01.2018 - 01.2019
- Launch a diverse and customer-focused product range to meet varying demands and preferences
- Managed day-to-day business operations.
- Achieved 5-star rating in City of Melville 'Scores on the Doors Scheme' for presentation of business
Head Pastry Chef
The Little Bakery
01.2015 - 01.2018
- Establish and manage product line for wholesale distribution, resulting in significant success
- Streamlined production processes for improved efficiency and reduced waste in the kitchen.
Store Manager
Cellarbrations Bull Creek
01.2014 - 01.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Duty Manager
Swanbourne Cellars
01.2013 - 01.2014
- Assist high end customers in selecting local and imported wines and offer recommendations
- Developed strong relationships with key clients, vendors, and business partners to foster a collaborative working environment.
Manager
The Wine Store
01.2008 - 01.2013
- Developed and maintained relationships with customers and suppliers through account development.
- Provide exceptional customer service to ensure satisfaction and repeat business to high end clients
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Cellar Door Manager
Cave de Tain
01.2007 - 01.2008
- Manage daily operations of the cellar door, including training and supervising cellar door staff to ensure high level of customer service
- Accomplished multiple tasks within established timeframes.
Customer Service Representative (International)
Westpac Banking Corporation
01.2004 - 01.2006
- Process foreign currency transactions for business clients
Education
Graduate Certificate - Business & Marketing
Edith Cowan University
Perth, WASkills
- Effective communicator
- Customer Engagement
- Problem-solving skills
- Multilingual Communication
- Teamwork and Collaboration
- Listening Skills
- Multi-tasking strength
- Goal-Oriented
- Excellent general knowledge
- Customer Retention
Languages
Fluent English
French
Beginner Spanish
Licenses and training
C Manual + HR-B Synchromesh, LF, 2023, November 2022
General skills and abilities
- Effective written and verbal communication skills with all stakeholders involved.
- Highly proficient IT skills with vast experience using SharePoint, Teams, Mergin Maps, Coreplan, ISystain and Microsoft Office.
- Highly developed problem-solving ability and enthusiast to be part of a team.
- Honest and reliable with a strong work ethic.
- WHS knowledge and awareness with an excellent personal safety record.
References
- Corey Achikian, Project Geologist, Gold Road Resources, 0423 332 133, corey.achikian@goldroad.com.au
- Mike Vestey, Health, Safety & Training Advisor, Gold Road Resources, (08) 9200 1619, mike.vestey@goldroad.com.au
Training
- Health and Safety Representative Course, 2023
- Community Relations at Exploration, 2022
- Graduate Certificate of Business: Wine Studies, 2004
- CAP Patisserie, Centre de Formation d’Apprentis de Livron, 1989
Certification
- Standard Mental Health First Aider| Mental Health First Aid Australia
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Field Technician
Gold Road Resources
04.2021 - 05.2024
Field Technician
Yandal Resources Pty Ltd
08.2020 - 02.2021
Haier Group China Brand Ambassador
AWE Trade Show
03.2019 - 03.2020
Owner/Operator
Plume Bakery
01.2018 - 01.2019
Head Pastry Chef
The Little Bakery
01.2015 - 01.2018
Store Manager
Cellarbrations Bull Creek
01.2014 - 01.2015
Duty Manager
Swanbourne Cellars
01.2013 - 01.2014
Manager
The Wine Store
01.2008 - 01.2013
Cellar Door Manager
Cave de Tain
01.2007 - 01.2008
Customer Service Representative (International)
Westpac Banking Corporation
01.2004 - 01.2006
Graduate Certificate - Business & Marketing
Edith Cowan University
- Standard Mental Health First Aider| Mental Health First Aid Australia
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