Eve Phyu
Brisbane,Australia
Summary
Precision-driven Clinical Coder known for productivity and efficiency in task completion. Possess specialized skills in medical terminology, ICD-10 coding, and electronic health record (EHR) systems. Excel in analytical thinking, problem-solving, and time management to ensure accuracy and compliance with healthcare standards.
Overview
7
7
years of professional experience
Work History
Clinical Coder
Townsville University Hospital
Townsville, Australia
10.2023 - Current
- Assign accurate ICD-10-AM and ACHI codes in 12th Edition, according to Australian Coding Standards, National Coding Authority and Queensland Health Guidelines, within designated timeframes
- Abstract relevant information from patient records and all available clinical information systems
- Complete Queensland Cancer Registry notifications and audit data
- Utilise appropriate resources and applications and liaise with team members and clinicians to clarify information (via CCL) as required
- Identify discrepancies between the clinical information systems and patient records and take action to rectify through appropriate channels
Trainee Clinical Coder
The Wesley Hospital
Brisbane, Australia
05.2023 - 10.2023
- Accurately applied Australian Coding Standards and rules and utilise the ICD-10-AM classification in assigning clinical codes
- Undertake Coding Queries processes to liaise with clinicians to ensure comprehensive clinical documentation for finalising clinical coding through identifying incomplete documentation
- Able to learn and grow coding knowledge in assigning quality clinical codes to reach 85% accuracy
- Completed cancer registration reporting requirements
- Able to learn AR-DRG and funding mechanism and its relationship with clinical coding
Medical Records Clerk
The Wesley Hospital
Brisbane, Australia
08.2021 - 05.2023
- Maintain integrity of the medical records by ensuring comprehensive clinical documentations
- Retrieve patient records to support timely access to patient information
- Release of information to internal and external customers as per the hospital policies
Student Health Information Manager (placement – 3 months)
Redcliffe Hospital
Redcliffe, Australia
07.2022 - 10.2022
- Utilised ICD-10-AM, ACHI, and ACS for clinical coding from both paper and electronic records
- Developed Clinical Coding Education Framework and Plan for Redcliffe Hospital
- Performed coding quality audit through retrospectively reviewing peritoneal adhesions cases
- Validation of missing COVID-19 alerts data on the HBCIS against the patient records
- Projects: Development of Clinical Coding Education Framework, Adhesions Coding Quality Audit, Validation of missing COVID-19 Alerts on HBCIS
Care Volunteer
Greenslopes Private Hospital
Greenslopes, Australia
01.2020 - 03.2020
- Delivered charts or mails from one department to another in a timely manner
- Established communication with diverse cultures
- Demonstrated compassion and a willingness to care for patients and families
Medical Informatics Manager
ArYu International Hospital
, Myanmar
11.2018 - 01.2019
- Participated in the implementation of new Hospital Information System (DXC and Anzer)
- Developed training guidelines and manuals of the system for users
- Protected the privacy and confidentiality of clinical records
Customer Service Manager
ArYu International Hospital
, Myanmar
03.2018 - 10.2018
- Trained Patient Administration System to new staff members such as registration, appointment scheduling and admission and discharge procedures
- Worked closely with the Customer Service Consultant in designing training programs
- Provided customer service to both internal and external customers
Education
Bachelor of Health Information Management -
Queensland University of Technology (QUT)
Brisbane, Australia01.2022
Master of Business Administration -
The University of Northampton
London, United Kingdom01.2016
Bachelor of Medicine and Bachelor of Surgery -
University of Medicine 1
Yangon, Myanmar01.2009
Skills
- Clinical Coding
- Medical Terminology
- Electronic Medical Records
- Paper Medical Records
- ICD-10-AM
- ACHI
- ACS
- AR-DRGs
- HBCIS
- 3M Codefinder
- The Viewer
- Allocoder
- CodeFous
- Codexpert
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Visio
- Microsoft Access
- Microsoft Teams
- Written Communication
- Verbal Communication
- Time Management
- Stress Management
- Organising Ability
- Attention to Detail
- Workload Prioritisation
- Teamwork
- Problem-solving
- Motivated
- Flexible
Multiculturalexperience
Myanmar, English, Outstanding communication skills from working at different hospital environments in Myanmar and Australia, Experienced in communicating across cultural and linguistic settings through roles in international healthcare environment
Volunteer Experience
Care Volunteer, Greenslopes Private Hospital, Greenslopes, Queensland, Australia, 01/01/20, 03/31/20, Delivered charts or mails from one department to another in a timely manner, Established communication with diverse cultures, Demonstrated compassion and a willingness to care for patients and families
References
- Ms. Sue Walker, Course Coordinator, Bachelor of Health Information Management, Queensland University of Technology, Brisbane, Queensland, Australia, +61 7 3138 5873, s.walker@qut.edu.au
- Ms. Maryann Wood, Lecturer, School of Public Health and Social Work, Queensland University of Technology, Brisbane, Queensland, Australia, +61 7 3138 5870, mt.wood@qut.edu.au
References
References available upon request.
Timeline
Clinical Coder
Townsville University Hospital
10.2023 - Current
Trainee Clinical Coder
The Wesley Hospital
05.2023 - 10.2023
Student Health Information Manager (placement – 3 months)
Redcliffe Hospital
07.2022 - 10.2022
Medical Records Clerk
The Wesley Hospital
08.2021 - 05.2023
Care Volunteer
Greenslopes Private Hospital
01.2020 - 03.2020
Medical Informatics Manager
ArYu International Hospital
11.2018 - 01.2019
Customer Service Manager
ArYu International Hospital
03.2018 - 10.2018
Bachelor of Health Information Management -
Queensland University of Technology (QUT)
Master of Business Administration -
The University of Northampton
Bachelor of Medicine and Bachelor of Surgery -
University of Medicine 1
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