A S M FAHAD ASGAR
Sydney,NSW
Summary
Proactive and detail-oriented administrative professional with over four years of experience in data entry, customer service, stakeholder coordination, and process support. Skilled in managing high-volume communication channels, maintaining databases, and supporting ecommerce and digital platforms. Proficient in Microsoft Office Suite and familiar with CRM systems. Currently pursuing a Diploma in Project Management to further enhance project coordination and digital transformation skills. Committed to delivering exceptional service and supporting retail success across multiple platforms.
Overview
6
6
years of professional experience
Work History
Store Assistant
ALDI
09.2022 - Current
- Maintain inventory accuracy and stock presentation in a fast-paced retail environment
- Provide exceptional service at checkout and assist with customer inquiries
- Support stock handling, compliance, and operational efficiency across departments
Administrative Assistant
LJ Hooker Real Estate
11.2023 - 09.2024
- Managed member and client inquiries via phone, email, and in-person with professionalism
- Maintained and updated CRM and lease agreement records
- Supported document processing, invoicing, and meeting coordination
Administrative Assistant
Millennium Mortgage Group
02.2023 - 09.2023
- Handled high-volume administrative support tasks including data entry and CRM updates
- Supported onboarding documentation and managed internal record accuracy
- Provided responsive support to customer and broker queries
Chemical Project Consultant
Polymer Solution (Pvt) Ltd
07.2019 - 07.2022
- Conducted compliance tracking, data analysis, and stakeholder support for chemical projects
- Produced internal documentation and contributed to process optimisation initiatives
Education
Diploma - Project Management
Greenwich College
Sydney, NSW03.2025
Master of Engineering -
Western Sydney University
Sydney, NSW09.2024
Bachelor of Engineering - Chemical Engineering
Shahjalal University of Science and Technology
03.2018
Skills
- Administrative & Clerical Support
- Data Entry & Accuracy
- Customer and Member Service
- CRM/ERP System Updates
- Retail & Digital Program Coordination
- Invoicing & Record Management
- Email & Communication Handling
- Microsoft Office Suite
- Process Improvement & Privacy Compliance
Additional Information
Strong communication and multitasking skills developed through retail and administrative roles., Demonstrated ability to manage documentation and support systems rollouts across multiple stakeholders., Currently expanding capabilities through project management training to support digital transformation and ecommerce integration efforts.
Timeline
Administrative Assistant
LJ Hooker Real Estate
11.2023 - 09.2024
Administrative Assistant
Millennium Mortgage Group
02.2023 - 09.2023
Store Assistant
ALDI
09.2022 - Current
Chemical Project Consultant
Polymer Solution (Pvt) Ltd
07.2019 - 07.2022
Master of Engineering -
Western Sydney University
Bachelor of Engineering - Chemical Engineering
Shahjalal University of Science and Technology
Diploma - Project Management
Greenwich College
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