Summary
Overview
Work History
Education
Skills
Other Business Related Experience
Timeline
Generic

ABIGAIL WOODS

Merewether,NSW

Summary

With over 19 years of experience in music and drama, I bring a dedicated and enthusiastic approach to my work. I have honed my social and customer service skills through these disciplines, emphasizing the importance of continuous learning, perseverance, and self-assurance. I am passionate about management and marketing, and have been sought after for projects additional to my regular duties within the Arnott's field team and as a Safety Committee Member. I excel in fostering strong customer connections and creating a positive work atmosphere through collaboration. Eager to embrace new challenges for continued growth.

Overview

5
5
years of professional experience

Work History

Merchandiser & SSR Team Member

Arnott’s Buscuits
02.2021 - Current

In this role, duties include:

  • Organising discretionary displays for products in stores.
  • Building displays in stores in accordance with Arnott’s trade standards and using appropriate marketing materials.
  • Shelf maintenance to ensure products are presented to customers at trade standards.
  • Implementing planograms/layouts when required.
  • Communicating with Grocery or Store managers relating to products and orders.
  • Cutting new product lines onto shelves.
  • Currently sit on the NSW/ACT Safety Committee and work alongside committee members to implement regional safety initiatives and present during quarterly general safety meetings (since July 2021). In 2023 I created a video presentation regarding safe work practices and the importance of working safely in order to ensure we return home safe, which was circulated at both state and national company levels.
  • Since joining the field team, my territory has ranked consistently in the top 5 in the company’s quarterly sales challenges for NSW/ACT, and was ranked 3rd three times during F23 and remained top 5 throughout 2024
  • June – August 2024 I led the base development and expansion of the company’s internal website to include a subsection and pages specifically catered to the needs of the field sales team. I was selected by the state manager to do this project for my interest and ability in digital marketing and management which was then presented on a national level and approved by national leadership to be further developed.

President

Newcastle University Drama Society
02.2020 - 01.2022
  • In charge of chairing meetings, running the executive committee, organising social and dramatic events among other duties in this role.
  • Lead the social marketing efforts on the society’s Facebook page creating posts and various events.
  • Work closely with the society’s secretary to produce content for the mailing list.

Customer Service & Sales Representative

David Jones
10.2020 - 02.2021
  • In this position, duties included:
  • - Providing assistance to customers
  • - Completing purchases at POS machine
  • - Stock and shelf maintenance
  • - Display maintenance
  • Worked in the childrenswear & toys, stationary & foods, fragrance, and cosmetic departments.
  • Gained skills in COVID-safe practices and management in retail.
  • Seasonal – Christmas Casual

Education

Bachelor of Business - Leadership and Management, Marketing

University of Newcastle
Newcastle, NSW
04.2021

MBA - Marketing Management

Australial Institute of Business
01-2027

Skills

  • Visual merchandising
  • Pricing and signage updates
  • Sales techniques
  • Vendor relations
  • Customer relationship management (CRM)
  • Visual displays
  • Plan-o-gram implementation
  • In-store support

  • Visual display installations
  • Product knowledge
  • Adaptability and flexibility
  • Organizational skills
  • Teamwork and collaboration
  • Stock rotation
  • Pricing and shelf labeling
  • Documentation and reporting

Other Business Related Experience

  • Some experience in using accounting software (MYOB).
  • Experience writing research proposals and reports using internal and external information to assist with managerial and/or marketing decisions.
  • Filmed and sound recorded choral performances for a radio station Facebook live event on behalf of the Cathedral of the Sacred Heart, Hamilton (December 2020).
  • Filmed, recorded sound, and edited various creative and musical projects and digital media (audition reels, music videos) for various local artists (2020-present), using Adobe suite programs and Canva


Timeline

Merchandiser & SSR Team Member

Arnott’s Buscuits
02.2021 - Current

Customer Service & Sales Representative

David Jones
10.2020 - 02.2021

President

Newcastle University Drama Society
02.2020 - 01.2022

Bachelor of Business - Leadership and Management, Marketing

University of Newcastle

MBA - Marketing Management

Australial Institute of Business
ABIGAIL WOODS