Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

JOSIE ROWLATT

Retail Asssitant
Oxenford,Australia

Summary

Detail-oriented and passionate job seeker with strong organizational skills seeking a casual position that offers professional challenges. Possessing excellent interpersonal skills, time management abilities, and problem-solving capabilities. Available for after-school, weekend, and school holiday work. A hardworking team player eager to secure an entry-level position contributing to achieving company goals. Able to handle multiple projects simultaneously and maintain a high degree of accuracy. With a diligent and reliable nature, ready to create a clean and organized environment utilizing knowledge in cleaning techniques and safety protocols, as well as expertise in using various cleaning tools and products. Committed to creating a spotless and welcoming space for all, offering strong interpersonal skills and a natural ability to engage with customers in a retail setting. Eager to learn and develop in this environment, bringing an understanding of inventory processes and sales techniques, along with skills in communication and teamwork. Ready to use and develop organizational and sales skills in the desired position role.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Grocery Team Member

Coles
08.2025 - Current
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of store shelves to ensure optimal product presentation.
  • Collaborated with team members to restock inventory and manage stock levels effectively.
  • Implemented merchandising strategies to maximize product visibility and drive sales.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty through effective service recovery.
  • Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Retrieved items for customers and verified prices.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Maintained food safety standards by properly storing perishable items and monitoring expiration dates.

Retail Assistant

Candyland
08.2023 - Current
  • Anticipated customer needs, providing them with excellent customer service while upholding brand standards.
  • Operated system transactions including cash, credit, refunds and returns to ensure seamless and accurate cash flow.
  • Supported the opening and closing of each shift, demonstrating leadership and punctuality.
  • Proactively remained informed about the stores latest sales and offerings.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Greeted 100+ customers daily, helped locate merchandise, and suggested suitable options.

Education

No Degree -

Southport State High School, Southport, QLD
01.2022 - Current

Prep-Year 6 -

Musgrave Hill State School, Southport, QLD
12.2021

Skills

  • Waste disposal
  • Window cleaning
  • Patience and empathy
  • Customer service
  • Time management capabilities
  • POS system operation
  • Chemical handling
  • Complex Problem-solving

Accomplishments

  • Collaborated with high school students in both a Dance and Musical Theatre Excellence Program.

Timeline

Grocery Team Member - Coles
08.2025 - Current
Retail Assistant - Candyland
08.2023 - Current
Southport State High School - No Degree,
01.2022 - Current
Musgrave Hill State School - Prep-Year 6,
JOSIE ROWLATTRetail Asssitant