Arshpreet Kaur
Adelaide,SA
Summary
Proactive and detail-oriented Receptionist with a proven track record at Zaika Indian Cuisine, enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in telephone handling and client relations, I streamlined front desk operations by 30%, demonstrating strong time management and multitasking abilities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Receptionist
Zaika Indian Cuisine
01.2023 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with onboarding new clients and securing paperwork completion.
Education
Advanced Diploma - Civil Engineering
Valley International College
Level 2 King William Street , Adelaide Skills
- Time Management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Greeting and Seating Clients
- Typing Speed
- Staff Management
- Customer Service
- Problem-Solving
- Punctual and Reliable
Languages
English
Full Professional
Timeline
Receptionist
Zaika Indian Cuisine
01.2023 - 06.2024
Advanced Diploma - Civil Engineering
Valley International College
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