Devansh Singla
Armstrong Creek,VIC
Summary
Accomplished Shift Supervisor with a proven track record at McDonald's, excelling in staff management and cash handling. Demonstrated ability to train employees effectively, ensuring workplace safety and operational efficiency. Skilled in resolving customer concerns, achieving minimal financial discrepancies through meticulous cash management.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
McDonald's
07.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Education
Diploma - Hospitality Management
Franklin International College
Melbourne, VIC03-2025
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Customer-oriented
- Cash handling expertise
- Staff motivation
- Safety awareness
Timeline
Shift Supervisor
McDonald's
07.2022 - Current
Diploma - Hospitality Management
Franklin International College
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