Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Harmandeep Singh

Brisbane,Australia

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

Work History

Customer Service Representative

Indian Grocery store
Brisbane, QLD
01.2024 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Education

Bachelor of Nursing - Medical

Griffith University
Gold Coast, QLD
03-2027

Skills

  • Paperwork Processing
  • Customer Service
  • Call Management
  • Product Knowledge
  • Data Collection
  • Data Entry
  • Order Processing
  • Shelf Stocking
  • Price Checking
  • Stock Management
  • Payment Processing
  • Display Setup
  • Store Cleaning

References

* 0426747123

   Raman 

   (owner)- Indian grocery store

* 0426256578 

   Rajandeep

    (Nurse)

Timeline

Customer Service Representative

Indian Grocery store
01.2024 - Current

Bachelor of Nursing - Medical

Griffith University
Harmandeep Singh