Charaka Jananga Midigama Withange
Melbourne,VIC
Summary
Proven leader in high-pressure environments, exemplified by a track record at Hungry Jacks where I spearheaded employee training and optimized workplace safety. Skilled in staff management and fostering a customer-oriented atmosphere, I significantly enhanced operational efficiency and team performance. Expertise includes financial accuracy and resolving customer concerns with agility.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Hungry Jacks
08.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Housekeeping Supervisor
Adara Hotels
02.2021 - 01.2023
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Increased employee performance through effective supervision and training.
Bartender and Barista
Asian Beer Cafe
07.2019 - 01.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor - Business(Project Management)
Australian Institute of Higher Education
Certificate 4 - Building And Construction
Accredited Education And Training Australia
Melbourne 07.2022
Certificate 3 - Carpentry 06
Della College
Melbourne 06.2021
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
Languages
English
Full Professional
Certification
Responsible service of Alcohol
Timeline
Shift Supervisor
Hungry Jacks
08.2021 - Current
Housekeeping Supervisor
Adara Hotels
02.2021 - 01.2023
Bartender and Barista
Asian Beer Cafe
07.2019 - 01.2023
Bachelor - Business(Project Management)
Australian Institute of Higher Education
Certificate 4 - Building And Construction
Accredited Education And Training Australia
Certificate 3 - Carpentry 06
Della College
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