Cameron Gleeson
Sydney,Australia
Summary
Diligent and technically skilled IT Specialist with over 3 years of experience in IT roles including system analysis, cloud infrastructure, and market systems. Proven ability to deliver robust solutions, streamline operations, and maintain critical system uptime. Adept in project management, vendor collaboration, and customer relationship management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Power System Applications Analyst
EIRGRID Group
Dublin
01.2024 - 10.2024
- Ensured 100% uptime of critical power system applications across Ireland and Northern Ireland
- Implemented proactive monitoring and maintenance strategies, optimizing system performance
- Supported the deployment of a multimillion-euro Energy Management System, reducing patching lead times
- Analyzed grid activities and system performance using data analysis tools
Market Systems Analyst
EIRGRID Group
Dublin
05.2023 - 12.2023
- Troubleshot and resolved critical market system incidents impacting availability and functionality
- Collaborated with vendors to coordinate large-scale integrations and upgrades for infrastructure go-lives
- Facilitated outage scheduling and ensured smooth deployment in production environments
- Managed relationships with market participants to align IT capabilities with system requirements
IT Infrastructure Engineer
EIRGRID Group
Dublin
08.2022 - 05.2023
- Developed Azure cloud infrastructure using Terraform and CI/CD principles
- Led a company-wide mobile device migration for 600+ users, saving €50,000
- Configured and administered Microsoft Intune, virtual machines, and access management tools
- Collaborated on vendor projects, including new financial system implementations and server decommissioning
Business Application Analyst Intern
EIRGRID Group
Dublin
01.2021 - 09.2022
- Maintaining, administering and analyzing key corporate business operational systems
- Troubleshooting user access issues and performance events
- Focusing on service delivery and striving to ensure the team keep within the outlined SLA’s
- Other key responsibilities: Vendor management, requirements gathering and process documentation
System Administrator Intern
FINEOS CORPORATION
Dublin
05.2016 - 08.2016
- Supported the IT Service Desk team with a variety of employee related technical issues, including fixing and upgrading computers, hardware asset management, fulfilling software requests, setting up desks and meeting environments while adhering to ITSM principles
- Shadowed teams in database administration, cybersecurity, development and sat in on sales meetings for the firm’s all-in-one insurance platform
Education
Bachelor of Science - Enterprise Computing
Dublin City University
01.2022
Skills
- Cloud Infrastructure (Azure, Terraform)
- Incident Management (ITIL)
- Microsoft Intune Administration
- SQL and PowerShell
- System Troubleshooting and Diagnostics
- Active Directory Administration
- Root Cause Analysis
- Process Improvement
- Project Management
- Vendor Collaboration
- Cross-Team Communication
Certification
- Microsoft Azure AZ900 Cloud Fundamentals, 01/01/23
- Microsoft Azure SC900 Security, Compliance, and Identity Fundamentals, 01/01/23
- Lean Six Sigma Green Belt, 01/01/24
- General Electric Technical Institute - Habitat and Energy Management Systems, 01/01/23
Timeline
Power System Applications Analyst
EIRGRID Group
01.2024 - 10.2024
Market Systems Analyst
EIRGRID Group
05.2023 - 12.2023
IT Infrastructure Engineer
EIRGRID Group
08.2022 - 05.2023
Business Application Analyst Intern
EIRGRID Group
01.2021 - 09.2022
System Administrator Intern
FINEOS CORPORATION
05.2016 - 08.2016
Bachelor of Science - Enterprise Computing
Dublin City University
- Microsoft Azure AZ900 Cloud Fundamentals, 01/01/23
- Microsoft Azure SC900 Security, Compliance, and Identity Fundamentals, 01/01/23
- Lean Six Sigma Green Belt, 01/01/24
- General Electric Technical Institute - Habitat and Energy Management Systems, 01/01/23