Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
References
Timeline
Generic

Aabhas Dahal

5/52 The Trongate, Granville,NSW

Summary

Hardworking Cleaning professional bringing 7 years of experience in Housekeeping with 5-star hotel settings. Self-motivated and efficient with ability to handle all facets of facility cleaning. Accustomed to enforcing proper use of hazardous chemicals. Excellent Housekeeping Manager with a passion for customer service and a detail-oriented focus on hospitality cleanliness standards. Exceptional skills include (leadership and communication) and diligent dedication to the safety of guests and staff. Creative hospitality industry professional with a wealth of historical knowledge. Offering excellent customer service and public speaking skills. Dynamic Hotel Manager skilled in developing and training teams, effectively controlling costs, and achieving target and high guest satisfaction ratings in competitive environments. Expert communicator passionate about fostering a positive and results-oriented team culture.

Overview

6
6
years of professional experience

Work History

Assistant Housekeeping Manager

Josh Hospitality - Amora Hotel
08.2023 - Current

Assistant Executive Housekeeper

Meriton Suites: Bondi Junction
02.2022 - 08.2023

Housekeeping Senior Supervisor

Accor Hospitality: Novotel Sydney Darling Harbour
03.2021 - 02.2022

Housekeeping Senior Supervisor

Empire Hospitality
02.2018 - 03.2021

Education

Bachelor of Information Technology -

King's Own Institute
Sydney, NSW
03.2021

Skills

  • Staff management
  • Maintenance scheduling
  • Proficiency in cleaning techniques
  • Time management expert
  • Motivational communicator
  • Team management
  • Organized leadership
  • Employee scheduling
  • Decision-making
  • Guest relations
  • Policy and procedure adherence
  • Diligent Five-star hotel experience
  • Interpersonal communications
  • Documentation
  • Staff supervision
  • Lost and found procedures
  • Hotel operations and management
  • Guest satisfaction specialist
  • Language fluency
  • Leadership
  • Hospitality background
  • Outstanding communication skills
  • Team oversight
  • Service-oriented

Roles And Responsibilities

  • Motivating cleaning staff with several weekly program for maintaining high standards of safety regulations and completing duties in timely manner.
  • Maintaining the standard of cleanliness and presentation of the guest room and public areas.
  • Driving and delegating jobs to the team so that we can achieve the best result.
  • Maintaining and monitoring the guest amenities and linen stock.
  • Working according to assigned budget and time frame.
  • Maintaining excellent relationship with clients, suppliers, contractor, and sub-contractor to achieve the goal.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to ensure timely execution of cleaning duties.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to ensure timely task completion
  • Supervised employees, including scheduling, training, and performance monitoring.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Procured information from various vendors to ensure cost-effective purchasing.
  • Supervised daily operations, including employee performance, preventive maintenance, and safety.
  • Offered deep cleaning expertise to clients in need of extra support for guest room and public area.

References

Available Upon Request

Timeline

Assistant Housekeeping Manager

Josh Hospitality - Amora Hotel
08.2023 - Current

Assistant Executive Housekeeper

Meriton Suites: Bondi Junction
02.2022 - 08.2023

Housekeeping Senior Supervisor

Accor Hospitality: Novotel Sydney Darling Harbour
03.2021 - 02.2022

Housekeeping Senior Supervisor

Empire Hospitality
02.2018 - 03.2021

Bachelor of Information Technology -

King's Own Institute
Aabhas Dahal