A'adil Ramdzan
Bonnyrigg,Nsw
Summary
Proven leader with a track record of enhancing operational efficiency at RSEA Safety. Skilled in technical knowledge and team leadership, I excel in driving projects to completion, ensuring quality and safety. Demonstrated ability to foster teamwork and resolve problems, significantly improving project outcomes and stakeholder satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
National Onsite Manager
RSEA Safety
Wetherill Park, NSW
09.2017 - Current
- Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
- Monitored project progress closely, making adjustments as necessary to keep timelines on track without sacrificing quality or safety standards.
- Built rapport with diverse groups of stakeholders by demonstrating empathy, active listening skills, and cultural competence during facilitated sessions.
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
Courier Driver /Allocator
TNT Express Worldwide
Enfield NSW
03.2014 - 09.2017
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Followed company policies and procedures during shift.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Maintained comprehensive records of allocation activities, providing valuable insights for future decision-making processes.
- Continuously sought opportunities for process improvements within the allocation department, driving increased efficiency throughout operations.
- Collaborated with logistics, merchants and planners to strategically mitigate risks to business.
Business Cafe Owner/Operator Truck Driver
Ramdzan Pty Ltd
Sydney
01.2005 - 02.2014
- Managed day-to-day business operations.
- Established strong customer relationships through excellent communication and attentive service.
- Oversaw business budget planning and administration, accounting functions, purchasing, and weekly payroll to handle financial needs.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Trained and motivated employees to perform daily business functions.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Mentored and trained employees to improve performance and encourage professional growth.
- Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
Commi Chef
Decco Cafe
Parramatta, NSW
02.2002 - 01.2005
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Maintained well-organized mise en place to keep work consistent.
- Supported timely service by preparing ingredients for multiple dishes simultaneously, ensuring all components were ready for plating.
- Prepped daily menu items to quickly deliver upon request.
Education
Certificate III - Commercial Cookery
TAFE NSW
Meadowbank NSW12.2005
Higher School Certificate -
Bonnyrigg High School
Bonnyrigg, NSW12.2001
Skills
- Technical knowledge
- Scheduling Coordination
- Teamwork and Collaboration
- Customer Service
- Team Leadership
- Decision-Making
- Problem Resolution
- Work Planning and Prioritization
- Scheduling and Coordinating
Certification
- Licensed Forklift License - 2024
- HC Truck License - 2016
Languages
Malay
Professional Working
Arabic
Elementary
English
Native or Bilingual
Timeline
National Onsite Manager
RSEA Safety
09.2017 - Current
Courier Driver /Allocator
TNT Express Worldwide
03.2014 - 09.2017
Business Cafe Owner/Operator Truck Driver
Ramdzan Pty Ltd
01.2005 - 02.2014
Commi Chef
Decco Cafe
02.2002 - 01.2005
Certificate III - Commercial Cookery
TAFE NSW
Higher School Certificate -
Bonnyrigg High School