AADITYA CHAUDHARY
Northgate,QLD
Summary
To secure a challenging position in an organization where I can utilize my skills, experience, and passion to contribute effectively to the success of the organization, while also continuously learning and growing in a dynamic environment.
Diligent supervisor with solid background in technical support. Proven track record in troubleshooting technical issues and delivering high-quality customer service. Demonstrated ability in problem-solving and effective communication.
Overview
2025
2025
years of professional experience
Work History
Technical Support Representative
Worldlink Communication LTD.
- Company Overview: Internet Company, Worldlink Communication LTD
- Nepal
- Senior assistant supervisor for Customer Care Unit (For 2 Years)
- Internet Company, Worldlink Communication LTD
- Nepal
Supervisor
Motto Motto (SSP Australia Outlet)
03.2024 - Current
- Company Overview: Japanese Kitchen
Sales Assistant
Breadtop
11.2022 - 06.2024
Supervisor
Micasa
01.2023 - 03.2024
- Company Overview: Mexican Fast Food
Mexican Restaurant Team Leader
SSP Australia Catering Pty Ltd
01.2023 - 03.2023
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Maintained accurate records of sales, labor and other costs.
Assistant Electrical Engineer
Glorious Technology Private Limited
03.2021 - 04.2022
- Coordinated tasks of electrical contractors, work crews and public agencies to meet project deadlines.
- Supported the development of renewable energy initiatives by assisting in the design of solar panel installations and wind turbine systems.
- Streamlined troubleshooting processes by developing a comprehensive database of common electrical issues and their resolutions.
- Demonstrated operational knowledge of Microsoft Office programs, with emphasis on Excel functions.
- Assisted manager with quality and operational checks for incoming and out going electrical appliances.
Technical Support Supervisor
WorldLink Communications Ltd
04.2018 - 04.2021
- Streamlined the technical support process for improved response times and increased issue resolution rates.
- Developed comprehensive training materials to ensure consistent knowledge across the technical support team.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Used ticketing systems to manage and process support actions and requests.
- Coordinated cross-functional teams to address software and hardware issues, improving overall product quality.
Education
Bachelor’s Degree - Electrical Engineering
Advanced College of Engineering And Management
Kupandole, LalitpurSkills
- Good Communication & Interpersonal Skills
- Intermediate knowledge of MS Office
- Powershell programming
- Self-Starter
- Quick Learner
- Technical support
- Adaptive Technology
- Problem Solving
Best Employee
I was been awarded as Best Employee from Technical and Customer Service Unit back in 2020 for my excellence customer support skills and inter personal skills with customers.
Languages
Hindi
Professional Working
English
Professional Working
Nepali
Native or Bilingual
Software
Autocad
Microsoft Office
C
Matlab
Timeline
Supervisor
Motto Motto (SSP Australia Outlet)
03.2024 - Current
Mexican Restaurant Team Leader
SSP Australia Catering Pty Ltd
01.2023 - 03.2023
Supervisor
Micasa
01.2023 - 03.2024
Sales Assistant
Breadtop
11.2022 - 06.2024
Assistant Electrical Engineer
Glorious Technology Private Limited
03.2021 - 04.2022
Technical Support Supervisor
WorldLink Communications Ltd
04.2018 - 04.2021
Technical Support Representative
Worldlink Communication LTD.
Bachelor’s Degree - Electrical Engineering
Advanced College of Engineering And Management
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