Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aaeshah Algburi

Sydney,NSW

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty. Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

McDonald
Sydney, NSW
04.2024 - 06.2025
  • Processed customer transactions efficiently at a fast-paced restaurant environment.
  • Maintained cleanliness and organization of the dining and service areas regularly.
  • Assisted customers with menu selections and provided product information.
  • Handled cash, credit, and mobile payments securely during transactions.

Customer service

Woolworths
Sydney , NSW
03.2022 - 04.2025
  • Utilized customer feedback to improve customer service experience.
  • Resolved customer service inquiries promptly and efficiently.
  • Implemented best practices for customer service processes.
  • Implemented processes for tracking customer service satisfaction levels.

Medical Receptionist

Medical administration
Sydney, NSW
01.2025 - 02.2025
  • Greeted patients and visitors warmly upon arrival at the medical facility.
  • Managed appointment scheduling using electronic health record systems efficiently.
  • Collected patient information and verified insurance details accurately.
  • Assisted in maintaining patient confidentiality and compliance with regulations.
  • Answered phone calls promptly, addressing inquiries and directing calls appropriately.
  • Organized medical records and ensured timely retrieval for staff use.
  • Coordinated communication between patients and healthcare providers effectively.
  • Processed patient payments and maintained accurate financial records diligently.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Checked patients in and out for appointments and collected co-payments.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Greeted and checked in patients, updating patient information in computer system.
  • Took messages from patients and promptly relayed to appropriate staff.

Education

Certificate Certificate lll in English in Business Administration - Business Administration

TAFE NSW
NSW
04-2024

Certificate lll in Business - Medical Administration

TAFE NSW
NSW
01-2023

Certificat lll in English - English Language And Literature

TAFE NSW
NSW
01-2020

Skills

  • Transaction processing
  • Cash handling
  • Appointment scheduling
  • Record maintenance
  • Menu knowledge
  • Customer relationship management
  • Communication skills
  • Team collaboration
  • Time management
  • Problem solving
  • Retail merchandising
  • Customer satisfaction
  • Product merchandising
  • Reliability and punctuality

Languages

Arabic
Full Professional

Timeline

Medical Receptionist

Medical administration
01.2025 - 02.2025

Customer Service Cashier

McDonald
04.2024 - 06.2025

Customer service

Woolworths
03.2022 - 04.2025

Certificate Certificate lll in English in Business Administration - Business Administration

TAFE NSW

Certificate lll in Business - Medical Administration

TAFE NSW

Certificat lll in English - English Language And Literature

TAFE NSW
Aaeshah Algburi