Summary
Overview
Work History
Education
Skills
Timeline
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Aailyah Saunders

Glenrowan,Vic

Summary

Passionate Customer Service Representative committed to providing high-quality service for customer experiences. Positive, organized, hard-working personality with excellent teamwork skills.

Overview

10
10
years of professional experience

Work History

Team Member

Zambrero
03.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication.
  • Maintained company policies and procedures while sustaining high-quality work standards under pressure.

Cashier

Vintage Hall Café
01.2019 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs
  • Operated cash register for cash and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Restocked and organized merchandise
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Stocked, tagged and displayed merchandise as required
  • Kept the store organized
  • Helped gift wrap customers' gifts to their liking

Cashier

Blue Hills Berrys and Cherries
01.2015 - 12.2017
  • Picked fresh fruit for customer purchasing
  • Provided directions/tours for tourists
  • Packaged and weighed fruit
  • Served customers

Education

Euka
Homeschooling

WANGARATTA HIGH SCHOOL
03.2023

Skills

  • Money Counting/Handling

  • Feedback Acceptance

  • Social Perception

  • Service Minded

  • Communication

  • Bagging and Packaging

  • Order Taking

  • Product Knowledge

  • Customer Relations

  • Process Transactions

  • Stocking and Replenishing

  • Time Management Skills

  • Customer Assistance

  • Problem-Solving

  • Cleaning and Sanitizing

  • Credit and Cash Transactions

  • Wrapping and Boxing

  • Positive Attitude

  • Building Customer Loyalty

Hardworking/Committed

Timeline

Team Member

Zambrero
03.2024 - Current

Cashier

Vintage Hall Café
01.2019 - 12.2021

Cashier

Blue Hills Berrys and Cherries
01.2015 - 12.2017

Euka

WANGARATTA HIGH SCHOOL

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Aailyah Saunders