Aailyah Saunders
Glenrowan,Vic
Summary
Passionate Customer Service Representative committed to providing high-quality service for customer experiences. Positive, organized, hard-working personality with excellent teamwork skills.
Overview
10
10
years of professional experience
Work History
Team Member
Zambrero
Wangaratta, VIC
03.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication.
- Maintained company policies and procedures while sustaining high-quality work standards under pressure.
Cashier
Vintage Hall Café
Glenrowan, Vic
01.2019 - 12.2021
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized merchandise
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Stocked, tagged and displayed merchandise as required
- Kept the store organized
- Helped gift wrap customers' gifts to their liking
Cashier
Blue Hills Berrys and Cherries
Silvan, Vic
01.2015 - 12.2017
- Picked fresh fruit for customer purchasing
- Provided directions/tours for tourists
- Packaged and weighed fruit
- Served customers
Education
Euka
Homeschooling WANGARATTA HIGH SCHOOL
03.2023
Skills
- Money Counting/Handling
- Feedback Acceptance
- Social Perception
- Service Minded
- Communication
- Bagging and Packaging
- Order Taking
- Product Knowledge
- Customer Relations
- Process Transactions
- Stocking and Replenishing
- Time Management Skills
- Customer Assistance
- Problem-Solving
- Cleaning and Sanitizing
- Credit and Cash Transactions
- Wrapping and Boxing
- Positive Attitude
- Building Customer Loyalty
Hardworking/Committed
Timeline
Team Member
Zambrero
03.2024 - Current
Cashier
Vintage Hall Café
01.2019 - 12.2021
Cashier
Blue Hills Berrys and Cherries
01.2015 - 12.2017
Euka
WANGARATTA HIGH SCHOOL