Aaisha Maharjan
1/45 Victoria Avenue, Penshurst,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server position in friendly environment. Ready to help team achieve company goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Food Runner
The Squires Landing
11.2020 - 10.2021
- Cleared tables immediately after guests left in preparation for next party.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Delivered correct food items to tables according to order documentation.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Collaborated with bar staff to complete alcoholic beverage orders for guests in dining areas.
Housekeeper
Citadines Connect Sydney Airport
11.2019 - 11.2021
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Kept building entryway glass clean and polished for professional presentation.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Restaurant Waitress
Katsuya Japanese Restaurant
09.2020 - 12.2022
- Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Completed credit payments via card processing systems.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
Waitress
Farina Pizzeria
12.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
TAFE Granville
William StreetSkills
- Customer experience management
- Dining room management
- Menu memorization
- Cleanliness
- Time management
- Food running
Additional Information
References
Dinesh Awale (Housekeeping manager)
Ph: +61 429 962 982
Ryan Chaim (The Squires Landing Manager)
Ph: +61 410 645 280
Jeong su Han (Katsuya Japanese restaurant Manager)
Ph: +61 406 146 233
Vishal Chopra (Farina Pizzeria owner)
Ph: +61 415 063 435
Luv Basnet (Farina Pizzeria manager)
Ph: +61 451 527 599
Timeline
Waitress
Farina Pizzeria
12.2022 - Current
Food Runner
The Squires Landing
11.2020 - 10.2021
Restaurant Waitress
Katsuya Japanese Restaurant
09.2020 - 12.2022
Housekeeper
Citadines Connect Sydney Airport
11.2019 - 11.2021
TAFE Granville