AAKASH ASHOK KUMAR
Ultimo
Summary
Motivated and reliable hospitality professional with hands-on experience in both front-of-house service and food handling. Currently pursuing a Master’s in Supply Chain Management at the University of Technology Sydney. Recognised for a positive attitude, strong communication skills, and the ability to perform efficiently in fast-paced environments. Skilled in managing customer interactions, supporting kitchen operations, and maintaining high standards of cleanliness and food safety. Dedicated to delivering excellent service and contributing to a welcoming, team-oriented atmosphere.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Chili's Restaurant
03.2024 - 09.2025
- Supported kitchen staff by coordinating orders and assisting with plating and serving.
- Ensured cleanliness of dining areas, tables, and service stations.
- Resolved guest issues efficiently while maintaining a friendly and professional approach
- Stocked shelves to organize aisles in assigned department.
Customer Support Specialist
IMS Consulting Group
03.2025 - 06.2025
- Assisted customers with inquiries, providing accurate product information and support.
- Collaborated with team to resolve customer issues promptly and efficiently.
- Maintained up-to-date knowledge of products, services, and promotions to enhance customer experience.
Food Handler
Sangeetha
09.2024 - 03.2025
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Kept kitchen areas clean, sanitised, and well-organised throughout shifts
- Pushed, pulled and transported large loads and objects.
- Lifted and carried heavy materials.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Worked closely with front-of-house staff to manage smooth order flow
Education
Master of Science - Supply Chain Management
University of Technology Sydney
Sydney, NSW02-2027
MBA - Human Resource Manage
Amity University Noida
India07-2025
Skills
- Team collaboration and coordination with staff
- Customer services
- Problem-solving and conflict resolution
- Adaptable and flexible in dynamic settings
- Time management and multitasking
- Attention to detail and maintaining safety standards
Certification
Responsible Services of Alcohol (RSA)
Timeline
Customer Support Specialist
IMS Consulting Group
03.2025 - 06.2025
Food Handler
Sangeetha
09.2024 - 03.2025
Crew Member
Chili's Restaurant
03.2024 - 09.2025
Master of Science - Supply Chain Management
University of Technology Sydney
MBA - Human Resource Manage
Amity University Noida
Availability
Open to working flexible hours, including evenings, weekends, and public holidays, with the ability to adjust to changing business needs