AAKASH CHAWLA
Mernda,VIC
Summary
Profit-minded retail leader with demonstrated success in driving sustained revenue by working and connecting with customers. Industrious, articulate, and tenacious sales professional with strong history of surpassing objectives by leveraging strategy and advanced people skills. Talented in generating leads and demonstrating products to close high-volume sales. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 5 years of related experience.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Business Development Manager
Techie International/ 9D Care
Melbourne
01.2023 - Current
- Monitor and evaluate industry trends and customer drivers and meet regularly with managers and stakeholders to discuss strategy
- Manage proposal response process, including detailed RFP requirements, content creation, and inputs from various sources
- Generate new leads, identify and contact decision-makers, screen potential business opportunities, select deals in line with strategies, and facilitate pitch logistics
- Develop and implement overarching outbound sales and business development strategy, sales processes, structure, and best practices across the company
- Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals
- Maintain and share professional knowledge through education, networking, events, and presentations
- Contacting potential clients to establish rapport and arrange meetings
- Planning and overseeing new marketing initiatives
- Researching organizations and individuals to find new opportunities
- Increasing the value of current customers while attracting new ones
- Finding and developing new markets and improving sales
- Attending conferences, meetings, and industry events
- Developing quotes and proposals for clients
- Developing goals for the development team and business growth and ensuring they are met
- Training personnel and helping team members develop their skills.
Assistant Manager/ International Admission
Chandigarh University
Mohali, Punjab
01.2022 - Current
- Accepting and filtering student applications
- Assessing applications according to our eligibility criteria
- Organizing and filing of recruitment documentation
- Providing consultations with prospective students when requested
- Referring prospective students to specific program directors for additional information (when needed)
- Processing student registration and payment
- Communicate with applicants about their application status, including acceptance/rejection
- Responding to information requests
- Participating in (or delivering) info sessions if needed
- Supervises a team of Admissions Officers/Specialists/Assistants in their daily activities as directed by the Senior/Admissions Manager
- Assesses student academic credentials, reviews application documents, evaluates and renders decisions for admission
- Utilizes administrative systems to look-up admissions requirements, enter and maintain application data, and create reports to monitor workflow and application status
- Assist with other aspects of admissions operations as requested by the Global Admissions Operations team
- Collaborates with Assistant Director of Training, Global Admissions Operations, to provide training and onboarding of new Admissions Team members, as well as new team members in Student Acquisition (Recruitment/Inside Sales, Enrollment Services, etc.)
- Supporting our customers about any enquiry they may have before their arrival at university
- Maintaining up-to-date knowledge about our university and destination
Process Analyst/ IT Recruiter
Outline Systems India Pty Ltd
Mohali, Punjab
01.2021 - 01.2022
- Create process documentation/workflows, knowledge articles and self-service guidance for IT Services
- Collect and document of business requirements for project and process improvement/automation efforts
- Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases
- Review information and trends to ensure that the output of processes is achieving the desired results and that services are meeting agreed-upon service levels
- Conduct maturity assessments against the process activities to highlight areas of improvement or concerns
- Identifying future hiring needs and developing job descriptions and specifications
- Collaborating with department managers to compile a consistent list of requirements
- Attracting suitable candidates through databases, online employment forums, social media, etc
- Conducting interviews and sorting through applicants to fill open positions
- Assessing applicants' knowledge, skills, and experience to best suit open positions
- Completing paperwork for new hires
- Promoting the company's reputation and attractiveness as a good employment opportunity
- Managing internship programs
- Keeping up to date on current employment legislation and regulations and enforcing them within the company
- Providing recruitment reports to team managers.
Territory Manager
Soul fresh Group Pty Ltd
Strathfield South, NSW
01.2017 - 01.2021
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Adapted sales techniques to specific clients and promoted products based on individualized client needs
- Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches
- Performed cold-calling and follow-ups with leads to secure new revenue
- Developed and implemented sales strategies to increase revenue
- Utilized various sales techniques to develop relationships with customers and drive sales
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Expressed appreciation for patronage, inviting and encouraging customer return visits
- Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges
Dairy Manager
Coles Five Dock
Five Dock, NSW
08.2017 - 05.2019
- Established and optimized schedules to keep coverage and service in line with forecasted demands
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Supabarn Supermarket, Supabarn Annandale
Annandale, NSW
12.2014 - 12.2017
- Checked department signage and confirmed proper pricing, making sure sale items accurate
- Restocked cases with new merchandise and removed expired items for proper disposal
- Delegated tasks and gave direction to team of 7 employees within dairy department
- Maintained ranch records and documentation.
Customer Service Representative
7-Eleven Yagoona
Yagoona, NSW
07.2014 - 04.2015
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Resolved issues with POS systems, card readers and receipt printers to prevent customer delays
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Consistently met up sell goals by highlighting target merchandise with strategic promotional approaches
- Counted cash in register drawer to balance register at beginning and end of shift.
Education
Diploma & Advance Diploma -
Canterbury Business College - Canterbury Business College
01.2014 - 01.2016
Certificate - CertIII Aged Care
Study Masters
Laverton, VIC 02.2023 - Current
Current First aid and CPR Full Driving License - undefined
Skills
Market researchundefined
Timeline
Certificate - CertIII Aged Care
Study Masters
02.2023 - Current
Business Development Manager
Techie International/ 9D Care
01.2023 - Current
Assistant Manager/ International Admission
Chandigarh University
01.2022 - Current
Process Analyst/ IT Recruiter
Outline Systems India Pty Ltd
01.2021 - 01.2022
Dairy Manager
Coles Five Dock
08.2017 - 05.2019
Territory Manager
Soul fresh Group Pty Ltd
01.2017 - 01.2021
Supabarn Supermarket, Supabarn Annandale
12.2014 - 12.2017
Customer Service Representative
7-Eleven Yagoona
07.2014 - 04.2015
Diploma & Advance Diploma -
Canterbury Business College - Canterbury Business College
01.2014 - 01.2016
Current First aid and CPR Full Driving License - undefined
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