Aakash Mehta

Highly accomplished Senior Technical Consultant and Lead Business Analyst with 9+ years of experience in enterprise software solutions, process optimisation, and technical leadership across diverse sectors, including extensive work in legal IT. Proven expertise in eliciting and translating complex business requirements, designing robust functional solutions, driving impactful process improvements, and leading technical teams to deliver strategic outcomes. Adept at leveraging both agile and waterfall methodologies to align IT initiatives with organisational goals and enhance digital experiences.

• Developed a Plot Sales module tailored for real estate and retirement village clients to manage residents, improving operational transparency and client service.
• Designed and delivered a scalable client portal solution for enterprise clients in the insurance sector, streamlining communication, case visibility, and client engagement.
• Successfully developed and implemented comprehensive CMS strategies, including data integrations, cloud migrations, automation frameworks, and document assembly, significantly improving client operational efficiency and accuracy.
• Led the successful technical design and implementation for prominent Australian law firms, achieving increased productivity and substantial cost savings.
• Introduced Agile and DevOps methodologies, significantly reducing development times and enhancing cross-team collaboration.
• Created an automated finance framework adopted across multiple practice management projects.
• Provided global mentorship, successfully guiding and empowering teams of analysts and developers to deliver high-value technical solutions and maintain exceptional service levels.

• Deep interest in emerging technologies, particularly Artificial Intelligence (AI) and Machine Learning (ML), and their transformative potential for business and digital experiences.
• Proactively stays abreast of AI advancements and industry trends, eager to identify opportunities for leveraging intelligent automation and predictive analytics to solve complex challenges.
• Innovative problem-solving with a creative and analytical approach.
• Adaptability and resilience in rapidly evolving environments.
• Strong client empathy and a consistent focus on exceeding expectations.
• Exceptional collaboration and cross-cultural communication skills.
• Entrepreneurial mindset, actively identifying and capitalising on new opportunities.
• Dedicated to leveraging technology for positive social impact.