Detail-oriented Business Analyst with over 3 years of expertise in CRM optimization and procurement analysis. Proficient in leveraging Microsoft Dynamics 365, SQL, Tableau, and Excel to enhance sales operations and automate processes. Achievements include a 40% efficiency boost in quoting tools and a 25% reduction in data inconsistencies. Actively pursuing a Master of Data Science at RMIT University to deepen analytical skills and expertise in machine learning.
Tableau Desktop Certification