Writing professional with a strong background in researching and developing online instructional content for diverse audiences. Known for strong collaboration skills, project management and deliverables, and fostering a productive team environment.
Overview
6
6
years of professional experience
Work History
Instructional Designer/Technical Content Writer
Etrainu
07.2021 - Current
Develop engaging eLearning modules using Chameleon Creator and Articulate Rise360, delivered via SCORM.
Incorporate best practices in instructional design methodologies, such as action mapping and ADDIE.
Collaborate with subject matter experts to gather content and ensure current and accurate content aligned with industry best practices.
Design assessments (such as knowledge checks and branching scenarios) to measure learning outcomes and provide scenario-based theory application.
Research content to meet scope of project requirements and develop etrainu products, such as courses on Cultural Awareness, Respect at Work, Psychosocial Hazards, etc.
Liaise with clients to manage projects and achieve deliverables.
Manage multiple projects simultaneously—including team collaboration and task designation—while maintaining high-quality deliverables under tight deadlines.
Collaborate with Marketing team to produce a range of content for disability, aged care, sports, and corporate sectors, including blog articles, EDMs, downloadable assets (booklets), brochures, and social media copy.
Copywriter
National College of Australia
09.2020 - 04.2021
Proofread, edited, and polished over 25 learning and assessment materials for a variety of targeted audiences (disability support workers and bookkeepers/accountants).
Researched industry best practices to align with knowledge and assessment requirements of the National Training Register.
Wrote and developed evidence of placement and assessment booklets for learners.
Collaborated with team members and subject matter experts to deliver timely and detailed study material, including Learner Guides, Assessment Guides, and Third-Party Evidence Collection Booklets.
Editor
Islamic Society of Algester
12.2019 - 12.2020
Curate and write weekly newsletter
Advertise and inform local community of upcoming events
Boost community engagement and readership
Writer/Intern
Queensland Magazines
07.2019 - 10.2019
Write and edit daily/weekly content for the various magazines
Proof and publish content for each magazine for the weekly EDM
Interview persons of interest and attend local events
Digital Content Intern
Style Magazine
03.2019 - 05.2019
Write and edit daily content for the magazine's online platform
Assist with social media engagement
Use SEO to promote engagement and readership
Education
Bachelor of Fine Arts - Creative & Professional Writing
Queensland University of Technology
12-2019
IGCSE A level certificate - undefined
Arundel High School
01.2016
Skills
Learning strategies
Instructional design strategies
Storyboarding
eLearning design
Adult learning theories
Creative writing
Proficient in Chameleon Creator and Articulate 360
Editing and proofreading
SEO keyword optimisation
Project management
Project coordination
Website copy
Article writing
Timeline
Instructional Designer/Technical Content Writer
Etrainu
07.2021 - Current
Copywriter
National College of Australia
09.2020 - 04.2021
Editor
Islamic Society of Algester
12.2019 - 12.2020
Writer/Intern
Queensland Magazines
07.2019 - 10.2019
Digital Content Intern
Style Magazine
03.2019 - 05.2019
IGCSE A level certificate - undefined
Arundel High School
Bachelor of Fine Arts - Creative & Professional Writing