Summary
Overview
Work History
Education
Skills
AVAILABILITY
REFERENCES
Timeline
Generic

Aaliayah Francis

Perth,WA

Summary

A dedicated, proactive, and multifaceted customer service professional seeking employment in the customer service industry that will enhance my current skill set and industry knowledge. I demonstrate excellent customer service and conflict-resolution skills that have been developed through my strong work ethic and vast exposure at my current employment.

Overview

4
4
years of professional experience

Work History

Maids Who Shine

Kitty Kruthassa
Baldivis, WA
04.2024 - Current
  • Perform cleaning tasks such as vacuuming, dusting, mopping, washing dishes, and making beds.
  • Deep clean kitchens, bathrooms, and bedrooms to a high standard.
  • Work both individually and as a team to ensure a high standard of cleanliness is maintained, and clients' expectations are met.
  • Worked efficiently and promptly.

Team Member

KFC
Warnbro, WA
07.2021 - Current
  • Ability to thrive and maintain a high customer service standard in a high-volume, fast-paced environment.
  • Demonstrates excellent communication skills while interacting with customers and providing efficient and friendly customer service.
  • Meeting KPI requirements and advertising current marketing promotions successfully.
  • Have a keen understanding of the hospitality industry to assist with answering customer inquiries.
  • Ability to multitask and process different orders and transactions while still prioritizing efficiency.
  • Memorised 100+ menu items.
  • Consistently complete training modules to continuously maintain and expand my skill set.

District Umpire

Success Netball Association & Rockingham District Netball Association
Success & Rockingham, WA
06.2021 - Current
  • Maintained professionalism while controlling a high-paced environment and ensuring the safety of all players, spectators, and officials.
  • Continuously demonstrated commitment and enthusiasm to learn and apply myself across all areas.
  • Memorised 100+ rules and implemented them confidently and fairly.
  • Maintained great punctuality.
  • Achieved national C Badge.

Prac Teacher

Seda Sports College WA & East Waikiki Primary School
Waikiki, WA
02.2022 - 11.2022
  • Displayed great listening skills as well as a drive for improvement and excellence by seeking constructive
    criticism and implementing new ideas and techniques into my teaching.
  • Demonstrated theoretical learning in a practical environment to display an understanding of skills.
  • Developed weekly lesson plans for years 3‐6 students to increase confidence in public speaking and leadership skills.
  • Personalised lesson plans to meet classroom requirements and adjusted existing lesson plans to
    accommodate individual students' needs.

Education

Cert III Sports And Recreation

Seda Sports College
Perth, WA
11-2023

Skills

  • Determined
  • Hardworking
  • Adaptability
  • Team Collaboration
  • Leadership
  • Initiative
  • Multitasking
  • Conflict Resolution
  • Communication
  • Proficient in Microsoft Applications

AVAILABILITY

Monday - Friday: All Day

Saturday: 4pm-11:59pm

Sunday: All day 

Available public holidays.

REFERENCES

  • Tayia Lackovic - Personal Reference
    MOB: 0484821030
    Email: tayialackovic@icloud.com
  • Kitty Kruthassa - Maids Who Shine
    MOB: 0402537176
    Email: Maidswhoshine@hotmail.com
  • Jasmin Glas - KFC Warnbro
    MOB: 0452565995
    Email: jazzglas@icloud.com
  • Acacia Lee Horbach - Warnbro Netball Club
    MOB: 0451940447
    Email: acacialee.horbach@gmail.com

Timeline

Maids Who Shine

Kitty Kruthassa
04.2024 - Current

Prac Teacher

Seda Sports College WA & East Waikiki Primary School
02.2022 - 11.2022

Team Member

KFC
07.2021 - Current

District Umpire

Success Netball Association & Rockingham District Netball Association
06.2021 - Current

Cert III Sports And Recreation

Seda Sports College

Similar Profiles

CREATE PROFILE
Aaliayah Francis