Aaliyah Gillespie
Randwick,NSW
Summary
Motivated Psychology student with over 5 years of experience across retail, community support, customer service, and administrative roles. Known for strong communication skills, organisation, attention to detail, and a warm, customer-focused approach. Experienced in fast-paced environments, KPI tracking, POS systems, and community-facing roles. Passionate about supporting people, creating inclusive spaces, and delivering high-quality service.
Overview
7
7
years of professional experience
Work History
Library Assistant
City of Sydney
11.2024 - 09.2025
- Assisted patrons with inquiries, memberships, and accessing library resources using the Aurora system
- Supported community members with technology and general administrative assistance
- Created a welcoming and inclusive environment for children and vulnerable groups
- Strengthened communication, problem-solving, and public-facing service skills in a busy setting
Retail Assistant
St Vincent de Paul Society
12.2022 - 09.2024
- Delivered exceptional customer service to a diverse range of customers
- Supported KPI tracking and daily store operations
- Operated POS systems and handled cash transactions
- Styled mannequins and customers while maintaining store presentation and cleanliness
- Managed incoming phone calls and customer inquiries
- Fostered a supportive, values-driven environment aligned with organisational goals
Community Support Worker
Our Big Kitchen
03.2019 - 10.2019
- Volunteered in meal preparation and cooking for disadvantaged communities in Bondi
- Worked collaboratively in a fast-paced kitchen environment
- Developed teamwork, adaptability, and cooperation skills while supporting diverse community needs
Stock Assistant
Grays
08.2018 - 05.2019
- Managed and tallied stock for auction sales with a high level of accuracy
- Assisted in organising, packing, and exporting goods efficiently
- Demonstrated stamina and focus during long shifts (10+ hours)
Education
Bachelor of Psychology (Honours) -
University of Technology Sydney
01-2027
Secondary School Certificate - Year 12
Skills
- Customer Service
- Client Support
- Front Desk Assistance
- Administrative Assistance
- Merchandising
- Cash Handling
- POS Systems
- KPI Tracking
- Store Operations
- Marketing
- Organisation
- Aesthetic Presentation
- Team Collaboration
- Communication
- Conflict Resolution
- Data analysis
Timeline
Library Assistant
City of Sydney
11.2024 - 09.2025
Retail Assistant
St Vincent de Paul Society
12.2022 - 09.2024
Community Support Worker
Our Big Kitchen
03.2019 - 10.2019
Stock Assistant
Grays
08.2018 - 05.2019
Bachelor of Psychology (Honours) -
University of Technology Sydney