Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyah Hammond

Melbourne

Summary

Three plus years of experience in customer service and sales. Demonstrated ability to take initiative and effectively prioritize tasks to ensure projects are completed on time. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities. A passion for growth and efficiency to meet company needs and increase service value.

Overview

5
5
years of professional experience

Work History

Wait Staff Member

Riverlea Estate
03.2025 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.

STORE TEAM MEMBER

Kmart
05.2022 - Current
  • Developed strong customer service skills by consistently providing friendly and helpful assistance to customers.
  • Performed opening and closing duties including cash handling, restocking shelves, and cleaning the store.
  • Collaborated effectively with other team members to achieve common goals.
  • Watched for and recognized security risks and thefts.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
  • Recommended, select, and help locate and obtained merchandise based on customer needs and desires.
  • Arranged and display merchandise to promote sales.
  • Helped customers try on and fit merchandise.
  • Placed special orders, submitted online orders, or contacted other stores to find desired items.

TEAM MEMBER

Subway
02.2021 - 04.2022
  • Gained valuable experience in a fast-paced environment by quickly learning new processes, procedures, and systems.
  • Communicated effectively with customers, supervisors, and team members.
  • Performed opening and closing duties, including store cleaning and restocking.
  • Assisted new employees during training sessions.
  • Provided support to team members to ensure all goals were met in a timely manner.
  • Trained new team members on company policies and procedures.
  • Counted money in cash drawers and communicated correct amounts to supervisors for reports.

Education

Certification - Social Media and Content Marketing

RMIT online
05.2024

High School Diploma - undefined

Ringwood Secondary College
11.2023

Skills

  • Task prioritization
  • Professional appearance
  • Attention to detail
  • Adaptability and flexibility
  • Effective communication
  • Strong multitasking
  • Efficient organization
  • Strong work ethic

Timeline

Wait Staff Member

Riverlea Estate
03.2025 - Current

STORE TEAM MEMBER

Kmart
05.2022 - Current

TEAM MEMBER

Subway
02.2021 - 04.2022

High School Diploma - undefined

Ringwood Secondary College

Certification - Social Media and Content Marketing

RMIT online
Aaliyah Hammond