Aaliyah Hart
Capalaba
Summary
Dynamic service crew member with a strong work ethic at McDonald’s, excelling in customer service and efficient task completion. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail, while maintaining high standards of food safety and cleanliness. Committed to teamwork and achieving sales targets through upselling strategies.
Overview
1
1
year of professional experience
Work History
Service Crew Member
McDonald’s
11.2023 - Current
- Delivered outstanding service with a focus on efficiency and friendliness.
- Worked with team to maintain exceptional service quality during busy periods.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Contributed to the achievement of sales targets through upselling food items when applicable.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Supported management with inventory tasks, helping maintain appropriate stock levels for efficient operations.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Alexandra Hills State High School
Skills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- Team collaboration
- Efficient task completion
- Cash handling
- Food running
- Order delivery practices
- Order accuracy
- Ordering procedures
- Product sourcing
- Multitasking and organization
- Teamwork and collaboration
- Problem-solving
- Integrity and honesty
- Customer engagement
- Taking orders
- Food preparation
- Safe food handling
- Drive-thru operations
- Cleaning
Timeline
Service Crew Member
McDonald’s
11.2023 - Current
Alexandra Hills State High School
Similar Profiles
Bayron DiazBayron Diaz
Crew Trainer at Mcdonald’sCrew Trainer at Mcdonald’s
Yuvraj ToorYuvraj Toor
Crew Member at McDonald’sCrew Member at McDonald’s
Liza SharmaLiza Sharma
Crew Member at McDonald’sCrew Member at McDonald’s
Jerrika ChapmanJerrika Chapman
Crew Member at McDonald’sCrew Member at McDonald’s
Hayley ClewsHayley Clews
Crew Coach at Mc DonaldsCrew Coach at Mc Donalds