Aaliyah Khurana
Eastlakes
Summary
Dynamic professional with a proven track record excelling in various roles from. Leverages advanced Excel proficiency and exceptional problem-solving skills to drive sales growth and manage inventory, achieving significant reductions in overstock situations and maximising sales. Known for outstanding customer service and teamwork, consistently enhancing operational efficiency and profitability.
Overview
5
5
years of professional experience
Work History
Allocation & Replenishment Analyst
Nude Lucy
08.2024 - Current
- Identified slow-moving items for targeted promotions, effectively managing excess inventory levels while driving sales growth.
- Cultivated positive working relationships with store personnel to facilitate smooth implementation of replenishment strategies at the retail level.
- Reduced overstock situations by implementing a proactive markdown strategy based on item performance analysis.
- Ensured proper inventory distribution across store locations by analyzing regional sales data and adjusting replenishment strategies accordingly.
- Supported senior company leaders by delivering daily, weekly & monthly reports
- Performed analysis of seasonal performance data to support the buying process and decisions
Store Manager
Nude Lucy
02.2024 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Assistant Store Manager
Nude Lucy
09.2023 - 02.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Retail Sales Assistant
Nude Lucy
12.2022 - 09.2023
Customer Service Representative
Cater Care
12.2021 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Hairdressing Assistant
Stanley & Co
01.2020 - 09.2020
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Collaborated with team members to keep the salon stocked and well-organized for optimal workflow efficiency.
- Consistently met or exceeded sales goals for retail hair products, contributing to the overall success of the salon.
- Assisted in increasing salon revenue through upselling products and services during appointments.
Education
Bachelor Of Business, Bachelor Of Science - Business Analysis
University of Technology Sydney
Sydney, NSW11.2026
Skills
- Results-driven approach
- Customer service
- Problem-solving
- Teamwork and collaboration
- Time management
- Advanced Excel proficiency
- Attention to detail
- Analytical thinking
- Team management
- Building and running frequent reports
- Stock control
- Warehouse Operations
Timeline
Allocation & Replenishment Analyst
Nude Lucy
08.2024 - Current
Store Manager
Nude Lucy
02.2024 - 08.2024
Assistant Store Manager
Nude Lucy
09.2023 - 02.2024
Retail Sales Assistant
Nude Lucy
12.2022 - 09.2023
Customer Service Representative
Cater Care
12.2021 - 12.2022
Hairdressing Assistant
Stanley & Co
01.2020 - 09.2020
Bachelor Of Business, Bachelor Of Science - Business Analysis
University of Technology Sydney
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