Aaliyah Maiava
Melton South,VIC
Summary
Dynamic and dependable, with a proven track record at Stacey Hemrich and David Sing for enhancing customer satisfaction and team efficiency. Excelled in fast-paced environments through exceptional organizational skills and a friendly, positive attitude. Demonstrated expertise in customer service and multitasking, significantly contributing to workplace harmony and operational success.
Overview
4
4
years of professional experience
Work History
Woolworths Employee
Stacey Hemrich
Melton West
03.2023 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Fast Food Worker
David Sing
Melton West, VIC
01.2020 - 01.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
- Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
- Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Trained newly hired employees on routine tasks and customer service.
- Improved team efficiency with effective communication and coordination during peak hours.
Education
Year 12 VCE
Staughton College
Melton South, VIC12.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking
- Dependable and Responsible
- Critical Thinking
- Organizational Skills
Timeline
Woolworths Employee
Stacey Hemrich
03.2023 - 01.2024
Fast Food Worker
David Sing
01.2020 - 01.2023
Year 12 VCE
Staughton College