Aaliyah Matthews
Moranbah,QLD
Summary
I am a student currently in grade 12 at Moranbah State High School looking for a second job. I am currently employed at OakTree Family Medical Centre where I completed my Certificate III in Business (Medical Administration). From my experiences, I have developed key skills which include customer service, communication, multi-tasking, quick learning as well as problem-solving. I am a hard worker and passionate about any job that I do. Additionally, I am a friendly person getting along greatly with everyone and can work exceptionally in a team-like environment.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
OakTree Family Medical Centre
Moranbah, QLD
12.2023 - Current
- I greeted and checked in patients, updating patient information in the computer system.
- Taking phone calls and assisting with medicals, accounts, or bookings.
- Billing patients after appointments, and ensuring codes are correct to match the appointment type.
- Assisted with customer requests and answered questions to improve satisfaction.
- Restocking medical equipment to ensure the best quality of care for the doctors.
- Cleaning the public areas, as well as the staff areas, taking out the rubbish, and ensuring the space is clean and restocked.
- Containing and securing patient medical records to align with the privacy and Confidentiality Act.
Kitchen Hand
McDonalds
MORANBAH, QLD
06.2022 - 01.2023
- Cleaned and sanitized kitchen equipment, utensils, and workstations.
- Worked in a team to prepare food promptly to ensure we received it quickly.
- Restocking and cooking food to ensure we have supplies.
- Cleaning the stoves, fryers, and floors to ensure the environment is kept clean to avoid germs.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
- Ensured proper storage of food supplies to minimize waste and maintain freshness.
- Followed all health code guidelines when handling food items.
Education
Moranbah State High School
Moranbah, QLDSkills
- Customer service
- Reliable
- Organizational Skills
- Medical billing
- Appointment scheduling
- Multi-tasking
- Cleaning
- Cooking
- Quick learner
- Socializing
- Communication
- Problem solving
- Time management
- Responsible
Affiliations
I like to play volleyball and i participate on Wednesdays at the Squash and Volleyball Centre. Me and my team of 5 who are currently in A grade.
Accomplishments
- Completed a Certificate III in Business ( Medical Administration) done at OakTree Family Medical Centre.
Timeline
Medical Receptionist
OakTree Family Medical Centre
12.2023 - Current
Kitchen Hand
McDonalds
06.2022 - 01.2023
Moranbah State High School
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