Aaliyah Simeon
Griffith,NSW
Summary
Proven track record of enhancing efficiency and teamwork at Bertons Vineyard, leveraging strong wine production knowledge and exceptional communication skills. Demonstrated adaptability and problem-solving abilities, significantly improving customer satisfaction and operational processes. Excelled in fast-paced environments, mastering multitasking and collaboration.
Overview
6
6
years of professional experience
Work History
Winery Worker
Bertons Vineyard
02.2024 - Current
- Facilitated communication between various departments within the company, streamlining workflow processes for increased efficiency.
- Assisted in the bottling process for accurate packaging and labeling of finished wine products.
- Maintained cleanliness and organization of winery facilities to ensure adherence to sanitation standards.
- Helped maintain a safe work environment by adhering to safety guidelines when handling chemicals or operating heavy machinery during the course of daily duties.
- Collaborated with team members to ensure seamless coordination across all aspects of vineyard management and wine production activities.
Customer Service
KFC
10.2020 - 03.2022
- Assisted in training new hires, sharing best practices for exceptional customer service delivery.
- Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
Waitress
Bellissima
01.2019 - 06.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Murrumbidgee Regional High School
Griffith, NSWSkills
- Labeling and Packaging
- Sanitation Procedures
- Chemical Handling
- Wine production knowledge
- Teamwork and Collaboration
- Problem-Solving
- Customer Assistance
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Clear Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Effective Communication
- Customer Support
- Flexible Schedule
- Team building
- Self Motivation
- Goal Setting
Timeline
Winery Worker
Bertons Vineyard
02.2024 - Current
Customer Service
KFC
10.2020 - 03.2022
Waitress
Bellissima
01.2019 - 06.2020
Murrumbidgee Regional High School
Similar Profiles
Sun BertonSun Berton
Chief Marketing Officer at Bertons Air Conditioning and HeatingChief Marketing Officer at Bertons Air Conditioning and Heating
Sun BertonSun Berton
Chief Marketing Officer at Bertons Air Conditioning and HeatingChief Marketing Officer at Bertons Air Conditioning and Heating
Aaron SteeleBisonAaron SteeleBison
Sales Associate at Vineyard VinesSales Associate at Vineyard Vines
Harvey EmeryHarvey Emery
Electrical Apprentice at Paul EllisElectrical Apprentice at Paul Ellis
Connor HoneychurchConnor Honeychurch
Bottle line attendant / Process worker at Acclaimed workforceBottle line attendant / Process worker at Acclaimed workforce