Aaliyah Zreika
Guildford,NSW
Summary
In the past years I have gained various experiences and skills within the customer service roles which I have had the opportunity to be in, which places me best suited to the roles within the customer service and retail industry. My objective is to join a new business and team that will allow me to further enhance my abilities and experiences. I am also an experienced and qualified disability support worker with excellent communication skills. Reliable, well organized, and punctual. Support clients to live as independently as possible by helping the client to develop skills and abilities that allow them to participate in their local community and lead fulfilled lives. Ambitious, career-focused job seeker, anxious to obtain an entry-level, what ever my position may be to help launch career objectives while achieving company goals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
The Textiles Company
09.2023 - Current
- Completing Microsoft spreadsheets
- Gaining information and images on products for company website
- Computer literacy skills
- Detail-orientated
- Imputing Data.
SneakerHeadCo
01.2020 - Current
- Help customers select products that best fit their personal style and needs
- Offer exceptional customer service to differentiate and promote my company brand
- Build customer confidence by actively listening to their concerns and giving appropriate feedback
- Keeping current on market and product trends to effectively answer customer questions
- Direct strategic and brand appropriate marketing initiatives to improve presentation and maximize sales
- Maintain and update online webstore
- Create and design webstore
- Creating and personalizing own label and packaging.
Freedom Care Group/ Disability Support Worker
Freedom Care Group
01.2023 - 05.2023
- Carrying out personal care duties including showering and bathing, dressing, toileting and assisting with mobility
- Providing assistance with shopping, doctors’ appointments and domestic duties as required
- Promoting physical activity of service by supporting them in household tasks, hobbies, outings and ect.
KFC- Crew Member
KFC
01.2019 - 11.2022
- Greeting customers and providing excellent customer service
- Operating the drive-through window, and sales register quickly and efficiently
- Maintaining high standards of customer service during high volume, fast paced operations
- Food handling and preparation
- Working well under pressure and in fast-paced environment
- All cleaning duties that are required for a busy restaurant.
Education
Year 12 Graduate -
Granville south creative and performing arts high school
01.2020
Skills
- Experienced in customer service in a fast-paced environment
- Excellent organizational skills with great attention to detail
- Effective communication and negotiation skills
- Reliable in representing a brand or organization
- Ability to work in a team
- Training supervisor/ manager
- Cash Flow Management
- Corporate Audits
- Strategic Leadership
- Balance Sheets
- Records Review
- Risk Management
- Bookkeeping
- Budget Preparation
- Attention to Detail
- Employee Motivation
- Client Representation
- Regulatory Filings
Availabilities
I am available to work Monday- Friday/ 9am-5pm and occasional weekends.
Modules
- Covid 19/ Aged care module 1 personal safety
- Covid 19/ Aged care module 2 Families and visitors, Residential care
- Covid 19/ Aged care supporting older Australians.
- Covid 19/ Indigenous health module
- Covid 19/ Indigenous health module contact tracing
- Covid 19/ Indigenous health module using personal protective equipment in remote communities.
- Covid 19/ Indigenous health module Line listing and data management for Covid 19
- Infection control training – Covid 19
- Covid 19/ Aged care module cleaning, laundry, Personal protective equipment (PPE), outbreak management procedures.
Timeline
The Textiles Company
09.2023 - Current
Freedom Care Group/ Disability Support Worker
Freedom Care Group
01.2023 - 05.2023
SneakerHeadCo
01.2020 - Current
KFC- Crew Member
KFC
01.2019 - 11.2022
Year 12 Graduate -
Granville south creative and performing arts high school