Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaliyha White

Officer,VIC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

I excel in fast-paced environments, consistently meeting employer and customer expectations.

Overview

9
9
years of professional experience

Work History

Barista/kitchen

Soulfoods Cafe @ Officer
07.2021 - Current
  • Maintained healthy relationships with customers through daily positive interactions.
  • Maintained a clean and organized workspace.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour.
  • Pleasantly interacted with customers during hectic periods to promote a positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.


Reference: Judith Phillips (Previous restaurant owner) :

Phone number: 0419 594 019


Customer Service

McDonald's
10.2015 - 07.2021
  • Helped create a positive work environment through communication and listening to the concerns of fellow employees.
  • Coached fellow employees through day-to-day work.
  • Improved customer satisfaction by addressing and resolving issues.
  • Welcomed and greeted all guests and delivered outstanding customer service.


Reference: Joe Borgonovo (restaurant manager)

Phone Number: 0423923029

Education

No Degree - Elementary School Teaching

RMIT University
Melbourne, VIC

High School Diploma -

Hillcrest Christian College
Clyde North, VIC
12.2018

Skills

  • Friendly and outgoing
  • Team Player
  • Opening and closing duties
  • Active listener
  • Exceptional customer service
  • Excellent memory
  • Professional Demeanour
  • Time Management
  • Attention to Detail
  • Adaptable and Flexible
  • Reliable and Dependable
  • Hospitality and Professionalism

Timeline

Barista/kitchen

Soulfoods Cafe @ Officer
07.2021 - Current

Customer Service

McDonald's
10.2015 - 07.2021

No Degree - Elementary School Teaching

RMIT University

High School Diploma -

Hillcrest Christian College
Aaliyha White