Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Uber Partner
Uber Eats
AUBURN 2144, NSW
07.2022 - Current
Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Store Team Member
Zam Zam Village Grocer
AUBURN 2144, NSW
03.2022 - 06.2022
Helped customers complete purchases, locate items and join reward programs.
Answered questions about store policies and addressed customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Addressed customer needs and made product recommendations to increase sales.
Worked closely with shift manager to solve problems and handle customer concerns.
Branch Manager
Hashim Travel And Tours
Pahrianwali, Punjab/Pakistan
03.2021 - 01.2022
Boosted sales and customer loyalty through incentive programs.
Forecasted trends and recommended improvements based on financial risk analyses.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Identified partnership opportunities and established favorable business connections.
Gathered and reviewed customer feedback to improve operations.