Aamna Arora
Werribee,VIC
Summary
Accomplished Mental Health Worker and Shift Supervisor at NDIS, adept in relationship building and holistic care techniques. Excelled in creating safe, nurturing environments, significantly enhancing client well-being. Proven track record in client education and needs assessment, ensuring tailored, high-quality support.
Passionate upcoming Beauty Therapist.Customer oriented approach with personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during beauty therapy procedures.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mental Health Worke/Disability Support Worker/Shift Supervisor
NDIS
06.2019 - Current
- Maintained safety with tidy, clean, and hazard-free home environments.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Kept accurate records for client files and handled related paperwork.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
Beauty Therapist (Pursuing)
Sechi Hair Academy
02.2024 - 02.2025
- Performing beauty treatments, massage therapy.
- Recommending suitable products for each customer.
- Helping clients schedule their appointments in an efficient and timely manner.
- Maintaining standards of hygiene and cleanliness.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Performed all aspects of skin rejuvenation including facials, Specialised facials, Microdermabrasion treatments.
- Attending all training session to increase knowledge of products available for sale.
- Provided client consultations and proactive follow-up sessions.
- Analyzed patient needs and made recommendations through the customized skin analysis.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
Education
Diploma In Beauty - Beauty Therapy
Sechi Hair Academy
Werribee, Australia02.2025
Diploma in Mental Health - Healthcare
IHNA
CBD01.2024
Skills
- Relationship Building
- Client Education
- Customer Needs Assessment
- Skin analysis
- Sales proficiency
- Holistic care techniques master
- Tool sterilization knowledge
Certification
Diploma in beauty therapy - Expected date of completion - Feb.2025
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Beauty Therapist (Pursuing)
Sechi Hair Academy
02.2024 - 02.2025
Mental Health Worke/Disability Support Worker/Shift Supervisor
NDIS
06.2019 - Current
Diploma In Beauty - Beauty Therapy
Sechi Hair Academy
Diploma in Mental Health - Healthcare
IHNA
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