Aanson Khatri

Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.

• Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without the need for escalated support.
• Explained charges, fees, terms of sales, and service agreements to over 200 customers daily.
• Managed a multi-line phone system directing individuals to desired personnel and providing general information about operations.
• Pleasantly greeted all callers and asked how to be of assistance.
• Responded to customer needs through competent customer service and prompt problem-solving.

• Provided excellent customer service by greeting customers and meeting quality expectations.
• Took orders, prepared meals, and collected payments.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Worked front counter, drive-thru, and other areas.
• Documented customer orders and conveyed special requests to kitchen staff

• And responsibilities
• Selling company products & participating in promotions
• Marketing of the goods
• Making sure every customer is assisted in a friendly environment
• Inform the Senior Manager if customers have any requests
• Prepared daily, weekly and monthly reports, and maintained appointment calendars for line manager.
• Trained team members in successful strategies to meet operational and sales targets.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Worked flexible hours across night, weekend and holiday shifts