Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Languages
Timeline
Generic

Aanthea Naidu

Eagleby,QLD

Summary

Customer service assistant with experience at Beenleigh Tyre and Auto care and Absolute DNA. Proven abilities in providing exceptional customer service. Seeking a customer service oriented environment to utilize skills gained through work experience and schooling.

Overview

3
3
years of professional experience

Work History

Industry placement

Absolute DNA
07.2024 - Current
  • Assisted with the management of daily operations and coordinated office activities.
  • Provided administrative support to the department, including scheduling meetings and managing calendars.
  • Answered incoming phone calls, responded to inquiries, and directed callers appropriately.
  • Greeted visitors in a professional manner and provided assistance as needed.
  • Organized files and maintained confidential records according to established procedures.

Volunteer

Nightlight hub
Beenleigh, QLD
01.2022 - Current
  • Represented the charity at community events to promote awareness of its mission and services.
  • Offered support and assistance to community members.
  • Helped with prep, set up, and breakdown of community and public events.

Administration work experience

Beenleigh Tyre and Auto care
12.2023 - 01.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Tracked orders from start to finish to ensure timely delivery of goods .
  • Handled customer inquiries and issues via calls and emails

Education

Finishing Year 12 in October 2024

Trinity College
Beenleigh
01.2024

Certificate II - financial services, skills for work

Tafe Queensland
south Brisbane

Skills

  • Complaint resolution
  • Appointment Scheduling
  • Paperwork Processing
  • Inbound and Outbound Calling
  • Product Knowledge
  • Computer Skills
  • Attention to Detail
  • Approachable Demeanor

Hobbies and Interests

  • Beauty
  • Fashion
  • Makeup
  • Swimming
  • Science

References

Mitlesh Naidu, Owner/Manager of Beenleigh Tyre and Auto Care, 0405466945

Languages

English
Professional
Fiji
Professional
Hindi
Professional

Timeline

Industry placement

Absolute DNA
07.2024 - Current

Administration work experience

Beenleigh Tyre and Auto care
12.2023 - 01.2024

Volunteer

Nightlight hub
01.2022 - Current

Finishing Year 12 in October 2024

Trinity College

Certificate II - financial services, skills for work

Tafe Queensland

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Aanthea Naidu