Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Woolworths Group (Big W)
04.2018 - Current
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Provided product and service recommendations to guide customers on products to meet varying needs.
Offered advice and assistance to customers, paying attention to special needs or wants.
Pick Packer
Toll People (Adidas PM)
04.2023 - 12.2023
Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
Proved successful working within tight deadlines and a fast-paced environment.
Increased accuracy of packed items by diligently following packing lists and verifying product information.
Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or tuggers.
Operated shrink wrap, banding and other wrapping machines.
Trained new employees on proper packing and labeling techniques and to apply best practices.