Aaqib Ahmed
Melbourne,Australia
Summary
Hard working sales professional with an ability to track and maintain stakeholder relationships while developing new cliental and business ideas through high level determination, positive attitude, and hard-work to achieve results.
Overview
9
9
years of professional experience
Work History
Sales & Marketing Recruitment Specialist
Team Executive Consultants (TEC)
03.2024 - Current
- Bringing in new clients and candidates for TEC statewide
- Identifying potential candidates through LinkedIn and Seek
- Screening and interviewing candidates
- Looking for new clients via LinkedIn and Seek
- Cold calling to look for new business opportunities
- Client meetings
- Admin work
- Posting job advertisements for sales and marketing roles
- Proposing strategies for enhancing business performance
- Supporting candidates with interview preparation
- Business Development opportunities
- Stakeholder Management.
Business Development Manager
Compass Offices
05.2021 - 01.2024
- Responsible for bringing new business to the company and developing internal and external stakeholder relationships and client management
- Portfolio of small - large organizations
- Assist with lead management
- Complete office tours
- Create and develop business proposal to prospective clients
- Managing different methods to obtain and speak with businesses
- Support the team with processes and training plans for new employees
- Networking throughout the industry
- Handling escalations and maintain client satisfaction to improve retention
- Providing assistance for business growth and development
- Securely handling client agreements and confidentiality
- Grow business from existing customers from referrals and expansions
- Drive high conversion of all products by following sales processes resulting in a positive impact to the occupancy and profitability
- Monthly sale targets are 3 deals 15ws which I have managed to exceed and add self gen deals along with it each month with a high retention rate of 80%
- Creating marketing ads on LinkedIn and other relevant sites
- Self-planning tasks and priorities for effective time management
- Successfully brining in self-gen clients
- Dealing with end-to-end processes including initial client meetings, negotiation of deals and finalizing results
- (closing business deal).
Deposit Operation Analyst
MyLife MyFinance
07.2020 - 05.2021
- Responsible for dealing with clients and analyzing data for system improvements for a seamless experience for the company
- Reconciliation payments & cards
- Data Entry
- Project Work
- Email assistance
- Maintaining strong stakeholder relationships through the business
- Term deposit specialist
- Responsible for movements of funds
- Rectifying system issues and looking for improvements.
Casual Sales Consultant
Australia New Zealand
10.2019 - 06.2020
- Responsible for a variety of banking processing, applications and phone banking advice
- Day to day banking calls
- Opening and closing accounts
- Processing customer applications for Credit Cards
- Processing customer applications for Insurances
- Opening 'term deposits'
- Providing general banking advice
- Private banking client relationship and account management
- Interpreter calls.
Sales Consultant
LUMO Energy
08.2016 - 09.2019
- Responsible for a variety of inbound and outbound customer acquisition and product/services queries
- Be the first point of contact for LUMO Energy's new and potential customers
- Work with management and colleagues on projects in order to improve the performance of the department and business as a whole
- Consistently exceeding monthly commission targets
- Led campaign briefs for outbound
- Account Management
- Attending to/handling 'churn calls' that result in either customer retention and or accusation
- Establish rapport and trust with clients to maintaining a long-term relationship with LUMO energy
- Complete customer voice verification for every sale and ensure explicitly informed consent is gained
- Maintain accurate records of all individual sales calls, proposals, closed sales, and follow ups
- Assist and mentor new staff when required
- Conduct ad-hoc customer call-backs and other tasks when required
- Training and helping with new campaigns to help generate new leads
- Hitting targets on a weekly base
- Multiple awards for high performance.
Teller
National Australia Bank
11.2015 - 08.2016
- Assisting in the movement of money via payment mechanisms
- Dealing with deposits (cash and cheque), withdrawal, fund transfers, bank cheques daily
- Implementing new products, services and processes devised by manager
- Maintaining high pressure work environment
- Dealing with customer accounts
- Dealing with customers queries face to face and in writing.
Skills
- Customer Service/Sales
- Committed to providing excellent customer service to exceed client expectations
- Proven ability within a fast paced customer service environment
- Proven record of 50/60 calls in a day
- Experienced in ensuring sales targets met both individually and as part of a team
- Ensure efficient transactions and friendly, professional environment is maintained
- Experienced in processing sales, EFTPOS, and cash handling
- Team player
- Understanding customer needs and resolving them
- Understanding what the customer needs and how to resolve the matter in an efficient time
- Top-rated sales performance
- Negotiation skills
- Self-motivated
- Networking skills
- Closing
- Lead Gen
- People-oriented
- Positive and friendly
- Goal-oriented
- Interviewing
- Cold calling
- Business Development
- Maintaining client relationships
- Looking for new business
- Resume Screening
- Candidate Sourcing
- Talent Acquisition
- Recruitment Marketing
- Employer Branding
- Candidate assessment
Accomplishments
- Holding a record of 75% conversion in a month for Outbound (LUMO)
- ANZ outbound consultant of the month.
- Promoted to Deposit Operation Analyst in less than 2 months for MyLife MyFinance.
- Reaching more than 20 sales in a day for Lumo Energy.
- Hitting commission and targets on a weekly basis.
Administration - Skills
- Professional telephone manner and experienced in managing multiple lines (switchboard)
- Proven ability in managing all paperwork.
- Able to multitask and competent in completing complex office tasks to deadline.
- Resolving problems and identifying them
Communication Skills
- Excellent communication skills- verbal and written in English and Urdu.
- Able to communicate effectively with a diverse range of people.
- Strong negotiation and conflict resolutions skills
- Professional telephone manner and experienced in managing multiple lines.
- Great in communicating with stakeholders and customers.
References
References provided upon request.
Timeline
Sales & Marketing Recruitment Specialist
Team Executive Consultants (TEC)
03.2024 - Current
Business Development Manager
Compass Offices
05.2021 - 01.2024
Deposit Operation Analyst
MyLife MyFinance
07.2020 - 05.2021
Casual Sales Consultant
Australia New Zealand
10.2019 - 06.2020
Sales Consultant
LUMO Energy
08.2016 - 09.2019
Teller
National Australia Bank
11.2015 - 08.2016
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