Experienced and customer-focused hospitality professional with a strong background in bartending and customer service. Known for consistently delivering exceptional guest experiences, managing high-volume shifts, and fostering a welcoming atmosphere that enhances customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Bar and Customer Service Attendant
Monsoons Restaurant and Party Bar
DARWIN CITY, NORTHERN TERRITORY
03.2024 - Current
Deliver exceptional customer service in a dynamic bar and restaurant environment.
Prepare beverages and manage food runs, ensuring accuracy and efficiency during peak hours.
Perform food-running duties, ensuring timely delivery and accuracy of orders to maintain excellent guest experiences.
Maintain cleanliness and organization of the bar and dining areas, adhering to health and safety standards.
Collaborate with team members to support seamless operations during events and peak hours.
Bar and Customer Service Attendant
Shenanigans
DARWIN CITY, NORTHERN TERRITORY
10.2023 - 03.2024
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Effectively multitasked within fast-paced environment.
Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Followed proper sanitation guidelines when handling food products.
Provided exceptional customer service, responding promptly to requests and concerns.
Education
Bachelor of Nursing - (Ongoing)
Charles Darwin University
Darwin, NT
Skills
Adaptability and flexibility
Time management
Team collaboration
Active listening
Customer satisfaction measurement
Cultural awareness
Decision-making
Critical thinking
Timeline
Bar and Customer Service Attendant
Monsoons Restaurant and Party Bar
03.2024 - Current
Bar and Customer Service Attendant
Shenanigans
10.2023 - 03.2024
Bachelor of Nursing - (Ongoing)
Charles Darwin University
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