A committed and experienced Hospitality professional, looking to acquire a position within the Industry, that offers the opportunities to gain new experience and to apply the skills that I already possess as a result of my personal experience and further training.
Overview
2
2
years of professional experience
Work History
Kbab Shop , Ozi Pizza and Kbab
Harman.
08.2024 - Current
Fuel Station Attendant CFC
Harpreet Singh Gulati
05.2024 - Current
FOH STAFF
REDROOSTER
04.2023 - 10.2023
TOOK FOOD AND DRINK ORDERS FROM CUSTOMERS AND DELIVERED THEM WHEN APPROPRIATE
BUSS TABLES AND RESET PLACE SETTINGS QUICKLY AND EFFECTIVELY
SUPPORT OTHER SERVERS AND KITCHEN STAFF BY COMPLETING SIDE WORK SUCH AS CLEANING, RESTOCKING, AND FOOD RUMMINE
QUICKLY AND COURTEOUSLY SERVE FOOD AND BEVERAGE ORDERS TO ~30 CUSTOMERS PER SHIFT
USE LIGHTSPEED POS SYSTEM TO PROCESS CASH, CREDIT, DEBIT, AND GIFT CARD PAYMENTS
CAFÉ WORKER
GROOT DE CAFÉ - A FRANCHISE OF SHAMBHU'S COFFEE BAR NAVSARI
06.2022 - 02.2023
OPERATING CASH REGISTERS AND PROCESSING CREDIT CARD TRANSACTIONS
PREPARING FOOD ITEMS SUCH AS SANDWICHES, SALADS, OR SPECIALTY COFFEES
PROVIDING CUSTOMERS WITH INFORMATION ABOUT AVAILABLE PRODUCTS, SERVICES, AND EVENTS
CLEANING COUNTERS, TABLES, AND SHELVES TO ENSURE THAT FACILITIES ARE NEAT AND ORDERLY AT ALL TIMES
DELIVERING FOOD OR DRINK ORDERS TO CUSTOMERS' TABLES, OR PREPARING THEM FOR TAKEOUT
TAKING ORDERS FROM CUSTOMERS FOR FOOD AND DRINK ITEMS
KEEPING INVENTORY OF FOOD ITEMS AND SUPPLIES TO ENSURE THAT SUPPLIES DO NOT RUN OUT
ENTERING ORDERS INTO COMPUTERIZED ORDERING SYSTEMS TO ENSURE THAT ORDERS ARE COMPLETED ACCURATELY AND IN A TIMELY MANNER
CUSTOMER SERVICE REPRESENTATIVE
RAMSONS FOOD
09.2022 - 01.2023
ENSURING ALL DUTIES ARE PERFORMED IN ACCORDANCE WITH THE BUSINESS POLICIES AND PROCEDURES
HANDLING CUSTOMER COMPLAINTS
CUSTOMER SERVICE
UNDERTAKING ADDITIONAL DUTIES AS REQUIRED
Education
Certificate IV in Kitchen Management -
01.2026
Skills
Strong business acumen
Solid business understanding
Ensuring all organisational goals and objectives are met within required deadlines and timeframes, as well as ensuring costs and budgets are not compromised
Exceptional customer service skills, willing to go above and beyond to ensure customer needs are met in a professional manner whilst ensuring customer satisfaction is paramount
Hardworking employee with strong work ethic and can-do attitude
Extensive understanding of Microsoft Office programs and applications, as well as in-house computer programs and applications
Timeline
Kbab Shop , Ozi Pizza and Kbab
Harman.
08.2024 - Current
Fuel Station Attendant CFC
Harpreet Singh Gulati
05.2024 - Current
FOH STAFF
REDROOSTER
04.2023 - 10.2023
CUSTOMER SERVICE REPRESENTATIVE
RAMSONS FOOD
09.2022 - 01.2023
CAFÉ WORKER
GROOT DE CAFÉ - A FRANCHISE OF SHAMBHU'S COFFEE BAR NAVSARI