Aaron Adams
Killarney Vale,Australia
Summary
Professional with solid background in retail management, equipped to drive operational excellence and customer satisfaction. Strong emphasis on team collaboration, flexibility with changing needs, and delivering reliable results. Skilled in inventory management, staff training, and process optimization. Recognized for effective communication, problem-solving abilities, and maintaining high standards.
Overview
11
11
years of professional experience
Work History
Grocery Department Manager
Coles Supermarket
04.2024 - Current
- Oversaw daily operations of grocery department, ensuring optimal product availability and customer satisfaction.
- Managed team scheduling and performance evaluations to enhance staff productivity and engagement.
- Implemented inventory management strategies to reduce waste and improve stock accuracy.
- Coordinated promotional displays and merchandising efforts to boost sales and attract customers.
- Trained new employees on company policies, safety standards, and operational procedures for seamless integration.
- Fostered a culture of teamwork through regular meetings, encouraging collaboration among department staff.
Online Manager
Coles Supermarket
04.2022 - 04.2024
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Lead a large team of 50+. An emphasis on team engagement and building strong connections with team members
Online Duty Manager
Coles Supermarket
09.2021 - 04.2022
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours
- Resolved customer complaints effectively, promoting a positive shopping experience.
- Collaborated with management to identify areas for process improvement
Store Duty Manager
Coles Supermarket
08.2018 - 08.2021
- Maximized performance by monitoring daily activities and coaching team members.
- Delivered feedback to relevant managers regarding employee performance and training needs.
- Accomplished multiple tasks within set timeframes.
- Responsible of the store and making sure everyone is working safely
Store Team Member
Coles Supermarket
11.2014 - 09.2018
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Operated point-of-sale systems accurately and efficiently during peak hours.
- Maintained store cleanliness and organized merchandise displays to enhance visibility.
- Collaborated with team members to manage stock levels and inventory accuracy.
Education
High School Certificate -
Tuggerah Lakes Secondary College
Long Jetty, NSW11.2016
Skills
- Operational Efficiency
- Upbeat positive attitude
- Problem solving in high stress situations
- Providing Feedback
Timeline
Grocery Department Manager
Coles Supermarket
04.2024 - Current
Online Manager
Coles Supermarket
04.2022 - 04.2024
Online Duty Manager
Coles Supermarket
09.2021 - 04.2022
Store Duty Manager
Coles Supermarket
08.2018 - 08.2021
Store Team Member
Coles Supermarket
11.2014 - 09.2018
High School Certificate -
Tuggerah Lakes Secondary College
References
James Keens
Store manager
Ph:0419693121
Lewis Giorgi
Store Manager
Ph: 0402553174