Provide a broad level of support activities that work towards unit outcomes and the resolution of issues and problems.
Use appropriate administrative corporate systems to monitor and act on requests for specialist support and provide a strong customer focus to ensure that a quality service is provided for end users.
Contribute to the development and implementation of procedures and guidelines to ensure that a high standard of service is maintained.
Provide timely and effective responses to requests for support given the need to balance time spent on immediate support demands with the implementation of new initiatives.
Ensure that corporate systems are updated and maintained in line with NSW RFS policies and procedures.
Keep up to date with current and developing NSW RFS Service Standards, Policies, Operational Doctrine and guidelines.
Display an appreciation and understanding of the issues that affect a volunteer organisation and the complexities that surround volunteer management.
Complete the above activities in accordance with the relevant personal work plan and acquire and maintain
On-Call Fire Fighter
Fire & Rescue NSW
01.2017 - 07.2021
Undertake station duties including the completion of records, reports, correspondence and returns to facilitate the general running of the station
Respond to emergency incidents in accordance with protocols, orders, legislation and training
* Contribute to the Station's operational readiness; including the maintenance of appliances and equipment
Contribute to the station's community prevention, risk reduction planning and engagement programs and activities
Support the Captain and the Deputy Captains in actions to achieve FRNSW’s goals of protecting life, property and other initiatives.
Mitigation Crew Leader
NSW RFS
07.2013 - 01.2019
Supervise mitigation resources (both human and mechanical) in accordance with Service Policy and Procedures and industry best practice.
Apply appropriate organisational systems and practices
The crew leader frequently communicates internally with fellow crew members, fellow crew leaders and RFS volunteer members. Externally with customers, stakeholders, contractors and members of the community about AIDER, mitigation functions and operational support tasks.
Assist with the collection and collation of relevant data for reporting.
Complete all work as specified in the relevant personal work plan, mitigation work plans or as directed by the Area Command.
Operate in an environment that may call for flexible approaches to managing workload, working with others, and attending to tasks at short notice.
Undertake operational and logistical support roles at incidents, including: incidental firefighting operations as required; support to airbase operations; base camp operations; and emergency management support.
Embed a purpose-driven culture and effective people management practices to drive member engagement and service delivery to the community.
Lead a proactive approach to the continuous improvement of work health and safety, ensuring safe systems of work and management commitment to member wellbeing
Lead and cultivate collaborative working relationships to deliver the best organisational and community outcomes.
Education
Diploma of Public Safety (Emergency Management) -
College of Law, Education & Training
01.2016
Certificate IV Leadership & Management -
College of Law, Education & Training
01.2016
Certificate IV Work, Health & Safety -
College of Law, Education & Training
01.2016
Licences & Passes
Class HR (NSW)
Aviation Security Identification Card - Current
Defence Common Access Card (Industry) RAAF Richmond - Current
Defence Common Access Card (OOC) Holsworthy Miltary Area, Singleton Military Area, RAAF Williamtown - Current
Volunteer Work Experience
2nd Lieutenant - 25th Army Cadet Unit (Erina) - 21 Battalion Australian Army Cadets 2021 - Current
Operational Officer L3 / Regulatory Coordinator at NSW RFS – Greater Sydney Area CommandOperational Officer L3 / Regulatory Coordinator at NSW RFS – Greater Sydney Area Command